Amazon unsure why Alexa is laughing, attempts to stop it have failed

  • Amazon’s efforts to stop unprompted laughter from Alexa have not yet been successful
  • A spokesperson said Wednesday the company is currently trying to fix the glitch 
  • Beginning last month, owners of the device started sharing their experiences
  • Twitter users took to their page posting videos and tweets about the laughing
  • The spokesperson said Amazon plans to disable the phrase ‘Alexa, laugh’
  • They suggested a new phrase would be put into play, such as, ‘Alexa, can you laugh?’

Amazon’s efforts to stop the unprompted laughter reportedly erupting from their intelligent personal assistant Alexa have yet to be successful.

An Amazon spokesperson said in a statement on Wednesday the company is currently working to fix the spooky glitch and they are uncertain how it came about in the first place.

Beginning last month, owners of the device started sharing their experiences after hearing the creepy laughter.

One Twitter user took to their page with video proof, and the message: ‘So Alexa decided to laugh randomly while I was in the kitchen. Freaked @SnootyJuicer and I out. I thought a kid was laughing behind me.’

Amazon’s efforts to stop the unprompted laughter coming from their Alexa device have not yet been successful

Another user said: ‘Lying in bed about to fall asleep when Alexa on my Amazon Echo Dot lets out a very loud and creepy laugh… there’s a good chance I get murdered tonight.’ 

While someone else added: ‘So my mom and I are just sitting in the living room, neither of us said a word & our Alexa lit up and laughed for no reason. She didn’t even say anything, just laughed. We unplugged her.’ 

In Amazon’s Wednesday response to the reports, a spokesperson told The Verge they are ‘aware’ of the laughing matter and are still ‘working to fix it’.

Beginning last month, owners of the device started sharing their experiences with Alexa's creepy laughter

Beginning last month, owners of the device started sharing their experiences with Alexa’s creepy laughter

The spokesperson announced Amazon plans to disable the phrase ‘Alexa, laugh’.

The spokesperson suggested a new phrase would be put into play, such as, ‘Alexa, can you laugh?,’ while adding the question is ‘less likely to have false positives.’

Furthermore, they said the smart assistant’s response would newly include: ‘Sure, I can laugh,’ before the laughter ensues.

Amazon could not be reached for further comment Wednesday night.



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