Package hackers are opportunists who can’t pass up the chance to steal packages from people’s doorsteps or porches. Despite continued efforts to prevent such individuals, the problem’s scope is only growing as more people decide to shop online.
The situation is compounded during the holiday season because this is when the majority of people shop online. And it’s not uncommon for people to go on vacation while their ordered parcels are still sitting on their doorstep.
Package stolen cases Vs. Business losses
It’s important to remember that e-commerce customers associate their delivery experience with the brand from which they purchased. Any problems in the last mile are attributed to the retailer rather than the transportation company. Human psychology operates in this manner. It’s much easier to criticize the conspicuous brand than it is to blame the carrier operating in the background.
As a result, you can’t just ignore Amazon package stolen cases as a problem that only your delivery company can solve. You must intervene and take proactive steps to resolve the issue on your end. You run the danger of losing clients if you don’t do it.
And negative online reviews and hurtful word-of-mouth will hurt your bottom line. So, it’s important to remember that acquiring a new customer is much more expensive than keeping an existing one.
What Can Companies Do to Prevent package stolen cases?
The problem, thankfully, is not out of hand. There are steps your company can take to protect itself from the problem of package thieves plaguing online companies. Here are some ideas for what could be done:
- Allowing the consumers to choose from a variety of delivery options
- Keeping the consumers informed about the progress of their orders.
- Disguise package
- To ensure a safe delivery, use highly efficient and developing technology.
To learn it better, keep on reading!
Allowing the consumers to choose from a variety of delivery options: At the end of the day, every consumer knows which way of delivery is ideal for their area. Some areas have no parcel theft at all, while others have a gang of package thieves.
It pays to trust your consumers’ judgment regarding the optimal manner of delivery for their location and to present them with options.
Most customers find requiring a signature on delivery to be inconvenient. It necessitates their presence at home to accept packages, which is problematic for most working individuals.
Those who live in areas where package theft is widespread may choose this delivery method for additional security.
To ensure package safety, delivery to a safe locker or package storage near the customer’s home might be arranged as an extra way of delivery. Many such services allow customers to receive their packages by simply entering a code and following the on-screen instructions.
Keeping the consumers informed about the progress of their orders: Many of the inconveniences of the post-purchase shipping experience can be avoided with good communication. It is also a smart strategy to reduce the danger of parcel theft.
So, the first step in effective client communication is to provide them with an accurate delivery date and time estimate. The next step is to provide them with regular updates on the status of the package in transit. These notifications can be sent via SMS, e-mail, or both.
It will assist customers in being prepared for delivery. Once the actual delivery has been completed, the final stage in this communication procedure is to drop a message. In the event of a discrepancy, a helpline number can be provided.
Disguise package: It can be discretely avoided by packaging. There are numerous methods for making a package unnoticeable. One way is to avoid over-branding. Customers reported getting empty boxes. Reducing the amount of product-descriptive writing on the packaging is another technique to make it less noticeable.
Thieves even prefer larger boxes because they provide the image of a higher payoff. Using a package that is the right size for the merchandise will help hide the shipment while also lowering the delivery costs.
To ensure a safe delivery, use highly efficient and developing technology: Emerging technologies can assist you in staying one step ahead of fraudsters. Many such companies have created new technologies that enable online buyers to receive items at their homes and in garages and cars!
Customers can be offered these and other similar delivery alternatives to improve their online buying and last-mile experience.
What Shoppers can do to prevent Package stolen cases?
While purchasing online is convenient, parcels left outside your front door are vulnerable to Amazon packages being stolen. Thieves are more likely than ever to be on the lookout for packages in your neighborhood.
Here are some suggestions for keeping your packages safe throughout the holidays:
Investigate locker-room options: The service even has its own set of lockers. They’re at retail stores, convenience stores, gyms, pharmacies, and other places that want to participate.
Many options shall leave you astounded by the number of options available when you search your area. Special instructions on accessing the locker will be e-mailed to you after your product is delivered.
Your inbox should be updated:
If you currently have a standard mailbox, now is an excellent opportunity to update to one that can also be used to safeguard goods. Various companies offer several solutions for the box, depending on your demands. Make sure they’re approved, no matter what you choose.
Choose to pick up your order in-store: The practice of ordering online and picking up later is getting increasingly popular. You can order online and pick up your package at a nearby location with this delivery method. When ordering an enormous number of things, this method is quite beneficial.
Ensure your packages: Your vacation packages should be insured. Package theft is more common during the holidays, so it’s a good idea to ensure your packages. You can then be compensated if your package is stolen.
While the possibility of package stolen cases grows year after year, both retailers and customers may take steps to ensure package safety and a smooth last-mile experience. To keep ahead of package thieves, retailers, shipping carriers, package storage, and end customers must work together.