Celebrities and social media influencers are watching their Twitter followers dwindle by the millions after it was revealed that many are guilty of paying for fake accounts to follow them.
Singer Clay Aiken, Baroness Martha Lane-Fox, reality TV star Lisa Rinna, British rowing Olympic champion James Cracknell, as well as actor John Leguziamo were all revealed to have purchased fake followers.
Great British Bake Off judge Paul Hollywood even went so far as to delete his Twitter account in shame after it was discovered that he bought roughly 600,000 of his Twitter followers.
The jaw-dropping revelations were made public as part of a New York Times investigation into the social media black market.
Twitter has pledged to crack down on fake accounts after it was revealed that a shadowy American company, Devumi, had helped 200,000 people purchase fake followers on the site
The celebrities are among the 200,000 customers who have signed up for services from a shadowy American company called Devumi, which sells Twitter followers and retweets to models, actors, athletes and businesses, among other people.
In total, Devumi has sold roughly 200 million Twitter followers to more than 39,000 customers, according to the Times.
The firm often creates bot accounts using real names, photos and other personal information from real people.
Information from Twitter users in every state had been used to build bots sold by Devumi and other companies like it, the Times said.
Lane-Fox, who is also a Twitter board member, bought at least 65,000 followers.
But just 24 hours after Devumi’s business practices were revealed, Lane-Fox lost about 46,000 followers.
Lane-Fox has blamed a ‘rogue employee’ for purchasing followers on at least seven occasions.
Baroness Martha Lane-Fox (pictured), who co-founded LastMinute.com and karaoke bar chain Lucky Voice, blamed a ‘rogue employee’ for at least seven batches of purchases
Experts have discussed the possibility of fake followers on Twitter and Instagram for several years but the issue has only recently been brought to light.
Now, federal and state officials are investigating what is being referred to as the social media black market.
Two Connecticut senators have asked the Federal Trade Commission to investigate Devumi and companies that provide similar services.
Florida attorney general Pam Bondi and New York attorney general Eric Schneiderman have both opened their own investigations into the matter.
Officials are looking into fake followers on Twitter, LinkedIn, YouTube, Instagram and other platforms, the Times noted.
Twitter said in a tweet last week that fake followers violate the company’s terms of service, adding that the tactics are ‘unacceptable to us.’
As evidenced by celebrities’ dwindling follower accounts, the firm is also beefing up its bot detection personnel.
Twitter has pledged to investigate fake follower purchases after the tactics were revealed last week. Federal and state authorities are also examining Devumi and other companies like it
Twitter and Facebook will verify the authenticity of some accounts by using blue checkmarks, but not all accounts are verified.
Critics have said that the social media platforms should heighten their requirements to protect users’ identities.
Billionaire tech investor Mark Cuban said in a tweet that there ‘needs to be a single human behind every individual account.’
Billionaire tech mogul called on Facebook and Twitter to heighten their user requirements
The moves come as Twitter continues to grapple with other safety issues on its platform.
The firm notified more than 1 million users this week that they interacted with Russian-backed trolls, many of which were a part of the Internet Research Agency.
The Internet Research Agency is a Russian government-linked group whose purpose is to spread fake news which was based in St Petersburg.
The ‘bot’ accounts were allegedly backed by Russian hackers who tried to sway the outcome of the 2016 presidential election.