Monarch customers have been threatened with arrest or eviction from their foreign hotels over the airline’s unpaid bills, MailOnline can reveal today.
Package holidaymakers who gave the collapsed airline up to £3,300 months ago have been told they must pay again.
Mike Heald, 36, from Manchester, who is on a week’s holiday with his wife Kerry, 34, daughter Ashleyne, two, and in-laws Les and Carole, claims the Rubicon Palace in Lanzarote threatened to call the police on them and other Monarch customers.
Mike Heald, pictured with his wife Kerry, daughter Ashleyne and father-in-law Les in Lanzerote, where they were told Monarch hadn’t paid their bill and they would be arrested if they left without paying again
Monarch informed most customer is its demise by text or email – but m
He told MailOnline: ‘We haven’t heard anything at all from Monarch but saw on the news it had gone bust.
‘I went to reception to check about transfer or taxi to the airport tomorrow and it became clear that Monarch had not paid the hotel the £3,300 we paid them in advance three or four months ago.
‘We were told that if we left without paying we would be arrested. The British consulate have advised that we should just pay. I tried the CAA website but it kept failing.
‘We’ll need to borrow the money from home. I’m massively p***** off but if there if is a choice between going to a cell or being with my wife and daughter then I’ll find the money’.
Amanda Lunn and Mark Damms were set to fly out to Turkey on Monday for a two-week honeymoon after their wedding this Saturday
Jessica Day’s mother and father were threatened with the street over an unpaid Monarch bill in the Balearics.
She told MailOnline: ‘My parents are currently in Menorca at the Princess Playa Menorca and have just been told they will be getting thrown out of the hotel along with other guests if they don’t pay as Monarch have not paid the bill.
‘This is crazy, they are a couple in their 60’s enjoying a holiday before my father has a hip replacement and potentially will be on the streets in a foreign country’.
The Civil Aviation Authority said that if Monarch customers have problems with their accod
A couple have been left devastated after their honeymoon was cancelled because of Monarch Airlines entering administration.
Amanda Lunn and Mark Damms were set to fly out to Turkey next Monday for a two-week honeymoon after their wedding this Saturday.
But the devastated couple found out at 6.45am this morning their dream holiday would not be going ahead.
Amanda, a 48-year-old bus driver, said: ‘I can’t stop crying. I’m so upset.
‘We have ten kids between us and we never get any time to ourselves and this holiday was just going to be about us.
‘We can’t afford another holiday and I’ve got no idea if we can get any money back.’
As well as Amanda and her fiancé Mark having their honeymoon cancelled, the pair have now been told Amanda’s sister will not be able to travel over for the wedding.
She said: ‘We get married on Saturday and my sister was coming over from Gibraltar.
But she also booked with Monarch and she has just told me they can’t get to England for the wedding.
‘It seems everything just keeps going wrong.’
The devastated couple found out at 6.45am this morning their dream holiday would not be going ahead
The couple, of Withernsea, Yorkshire, had a holiday fund saved up fortheir all-inclusive break, but had to dip in to it after another disaster struck the wedding plans.
She said: ‘We bought the wedding suits from a company [Greenwoods] that suddenly went bust, and we had such a nightmare sorting all of that out’.
‘The ten suits cost us £1,000 and we had to pay an extra £500 to get them to deliver the suits to us in time for the wedding. We had to take that out of the holiday fund, and because we were all-inclusive we thought we would be fine because our food and drink was already paid for.
‘We were just going to use the money to bring back presents for the kids because we weren’t taking them with us.
‘We were so looking forward to going away and forgetting about the problems we’ve had. We’re just so devastated.’
A couple’s £15,000 dream wedding on a private Gran Canaria ‘love island’ is in tatters after Monarch collapsed and cancelled their flights.
The heartbroken couple and 30 members of their family have been left ‘high and dry’ at Gatwick Airport after the airline went bust overnight.
Builder Alan Jee, 42, pictured far right, fears he may not be able to attend his dream wedding with his family after Monarch collapsed
Builder Alan Jee, 42, said he has been saving for the tropical wedding for ‘years’ and now fears he will have to cancel – because they can’t get there.
Speaking at the airport today, the father-of-two said: ‘My missus is in tears.
Alan, from Bournemouth, was set to marry sweetheart Donna Smith, 40, on Saturday morning, but they have a lot of planning and preparation still left to do.
‘I have got 30 people here, they have travelled from all over the country, I’ve spent £12,000 to £15,000.
‘Monarch have just told us we have to book new flights with other airlines, I am going to really struggle to do that.
‘The prices have gone up from around £120 return to £480 return.
‘We were meant to be flying out at 5.30am, ten minutes before we were due to board a tannoy announcement went out informing everyone that the flight had been cancelled.
Alan, from Bournemouth, was set to marry sweetheart Donna Smith, 40, on Saturday morning, but they have a lot of planning and preparation still left to do.
He added: ‘We have been left high and dry.
‘We were meant to be seeing the wedding planners tomorrow, my missus was getting her hair done on Wednesday, it’s all ruined.
‘We have been engaged for two years, I wanted everything to be right.
‘We hired out a private love island, it is shaped like a little love heart.
‘We might have to sleep in the airport to see what we can get later in the week, all my family have coaches booked and paid for so they are stuck here too.
‘Even if we do get out there we will have probably spent all our money on hotels, I can’t believe this has happened.’
Monarch Airlines ceased trading overnight meaning 300,000 future bookings for flights and holidays have been cancelled.
About 110,000 customers are currently overseas and the government has asked the Civil Aviation Authority to charter more than 30 planes to bring them back to the UK.