She’s the 2Day FM radio host who has been plagued with poor ratings since taking over from Rove McManus and Sam Frost’s breakfast show in January.
And with Em Rusciano’s co-host Harley Breen resigning from the show, she has promised to change her on-air presence to please listeners she may have annoyed or lost over the past year.
On Friday, the 38-year-old revealed she cried after a store clerk bluntly told her that her show was the sole reason she stopped listening to the station.
‘I wanted to vomit, I’m shaking now talking about it’: Friday, Em Rusciano, 38, revealed she cried after a store clerk bluntly told her that her show was the sole reason she stopped listening to the station
Retelling the tale to fellow comedian and radio star Harley, she said: ‘I wanted to vomit, I’m shaking now talking about it.’
After telling the store clerk she worked as a radio host on 2DayFM, Em explained the woman then inadvertently slammed her show.
‘Oh god, I’m glad you’re not that girl that comes on after Hamish And Andy, because she should be taken out to a paddock and shot, quite frankly,’ she claimed was a shop assistant’s response when Em said she hosted a breakfast show on 2Day FM.
Harley scoffed, unable to withhold his shock at the brazen statement.
‘Standing in front of her and in my mind I’m going ‘who comes on after Hamish And Andy? Er, 7-8pm nationally’… it’s me, the person she was referring to,’ she explained.
![Crushed: Retelling the tale to fellow comedian and radio star Harley, she said: 'I wanted to vomit, I'm shaking now talking about it'](https://i.dailymail.co.uk/i/pix/2017/12/02/07/46DBBB8300000578-5138545-image-a-21_1512201102398.jpg)
Crushed: Retelling the tale to fellow comedian and radio star Harley, she said: ‘I wanted to vomit, I’m shaking now talking about it’
Continuing with her story, the mother added: ‘She didn’t realise, she thought she was in the clear when I said breakfast, but we are replayed around the country at 7pm straight after Hamish and Andy.’
Harley cut in to ask ‘did you inform her?’, but Em shook her head as a definitive no.
‘I understand that I have an annoying voice sometimes and I know I yell and get a bit excited, which I’m going to work on for next year. I’m going to work really hard on not being so loud,’ she promised listeners.
![Turning over a new leaf! 'I understand that I have an annoying voice sometimes and I know I yell and get a bit excited, which I'm going to work on for next year. I'm going to work really hard on not being so loud,' she promised listeners](https://i.dailymail.co.uk/i/pix/2017/12/02/07/46E6F1BD00000578-5138545-image-a-23_1512201115696.jpg)
Turning over a new leaf! ‘I understand that I have an annoying voice sometimes and I know I yell and get a bit excited, which I’m going to work on for next year. I’m going to work really hard on not being so loud,’ she promised listeners
Em said the experience left her very emotional, confessing she sat in her car and cried after the conversation.
‘To have your worst fears about yourself said to your face by a complete stranger, she said that’s the reason I stopped listening to the show, stopped listening to the station at night because of that girl and her voice,’ she added.
Em’s co-host Harley had his last day on-air this Friday after announcing his official resignation from 2Day FM’s The Em Rusciano Show with Harley Breen last month.
![Shaken up: Em said the experience left her very emotional, confessing she sat in her car and cried after the conversation](https://i.dailymail.co.uk/i/pix/2017/12/02/07/46DBBB7B00000578-5138545-image-a-24_1512201120191.jpg)
Shaken up: Em said the experience left her very emotional, confessing she sat in her car and cried after the conversation
Harley will be replaced by former Triple M radio host and regular Have You Been Paying Attention? TV star Ed Kavalee.
The news comes as the breakfast show has continuously struggled in the ratings.
Following Harley’s shock announcement, Em broke down live on air, admitting she was ‘really sad’ by his departure.
![Struggling: The news comes as the breakfast show has continuously struggled in the ratings](https://i.dailymail.co.uk/i/pix/2017/12/02/07/46E552CE00000578-5138545-image-a-3_1512200823229.jpg)
Struggling: The news comes as the breakfast show has continuously struggled in the ratings