Father, 55, collapsed and died outside a hospital’s A&E ‘while doctors were forbidden to leave their posts to help him and daughter was told to call 999 for an ambulance’
- Paul James collapsed outside New Cross Hospital A&E in Wolverhampton
- Family says receptionist told them they couldn’t treat him outside the hospital
- Father-of-10 died after being treated on the floor of the A&E department
- The Royal Wolverhampton NHS Trust has launched an internal investigation
Paul James (pictured), 55, collapsed in front of the A&E department at New Cross Hospital in Wolverhampton
A father-of-10 died outside A&E after doctors refused to treat him on the other side of the doors and told his family to ring an ambulance instead.
Paul James, 55, collapsed in front of the A&E department at New Cross Hospital in Wolverhampton.
His daughter Megan, 20, and partner Emma Machin, 32, claim they rushed inside to get help – but were told they could not treat patients outside.
The family claims the receptionist told them to ring an ambulance instead as doctors were not prepared to leave their posts.
Ms Machin told The Sun: ‘The hospital failed him. He died because they wouldn’t help and we intend to make them pay for that.’
Mr James, a plasterer and father-of-10, had already been treated at the hospital in Wolverhampton for stomach pains.
He was given painkillers and told he could go home. But before they reached the family car, he collapsed.
His daughter Megan rushed back inside – but was told doctors couldn’t help.
Eventually a security guard helped his daughter carry him in, where medics treated him on the floor, but he died soon after.
Ms Machin told the newspaper: The hospital failed him. He died because they wouldn’t help and we intend to make them pay for that.’
Mr James’s daughter Megan, 20 (right) and partner Emma Machin, 32, claim they rushed inside to get help – but were told they could not treat patients outside. Pictured left: Paul James
One witness added: ‘The receptionist didn’t even bat an eyelid and told her she’d have to call an ambulance because the A&E doctors aren’t allowed to treat anybody outside.
‘Common sense should have prevailed. We’re talking about basic humanity here.’
A spokesman for the Royal Wolverhampton NHS Trust told MailOnline: ‘We can confirm a man died at New Cross Hospital. Our condolences are with the family at this tragic time.
‘We have launched an internal investigation to understand what happened.’
Pictured: New Cross Hospital’s A&E entrance in Wolverhampton