Thousands of fans who sent money to Roxy Jacenko’s failed business venture, for the chance to win a $10million house, have just hours to claim a refund or miss out.
The PR maven, 44, provided entrants with a seven day window to apply for a refund, which began on Sunday and expires at midnight on Saturday June 15.
If people do not visit Jacenko’s website in that time frame they risk permanently losing any money they put down to be entered into the ‘$10m house giveaway’.
Jacenko shared a video to Instagram in which she issued a stern clapback to critics, who claimed she was behaving in an underhanded manner.
‘I’m now processing refunds from my personal bank account. As you know, I entered into a partnership with two others, which was a dismal f**king failure,’ she began.
Thousands of fans who sent money to Roxy Jacenko’s (pictured) failed business venture, for the chance to wins a $10million house, have just hours to claim a refund or miss out
‘If you’re an honourable person, you put your hand in your pocket and refund people, which is what I am doing commencing this week. Refunds remain open until today.’
The blonde bombshell added she believed her refund window was more than generous, as she was not even required to offer it.
‘One thing about the refund window, you don’t go to Woolworths and buy Nutri-Grain and then in three months time suggest they should take it back and swap it or give you a full refund,’ Roxy added.
The PR maven, 44, provided entrants with a seven day window to apply for a refund, which began on Sunday and expires at midnight on Saturday June 15. Pictured with former business partners Youssef Tleis and Kassim Alaouie
‘A seven-day window is not an unusual offer, it is not even something I had to do. I chose to refund those who applied from my own pocket,’ she said.
Jacenko then said she was bearing the full costs of the refunds herself, as her former business partners Youssef Tleis and Kassim Alaouie had not committed to it.
The promotion, which Roxy had launched with business partners Youssef Tleis and Kassim Alaouie, included a number of prizes, including a luxury Cronulla home.
Jacenko shared a video to Instagram in which she issued a stern clapback to critics, who claimed she was behaving in an underhanded manner
Entrants paid between $29 and $499 for a chance to win the extravagant prizes, but faced uncertainty after Roxy called in liquidators to the trio’s ailing company, Roxy’s Bootcamp Pty Ltd.
In a joint statement released on social media, Youssef and Kassim apologised to those affected: ‘Our primary concern has always been you, the public, especially those who participated and purchased an entry into this promotion,’ they stated.
‘We sincerely apologise to you all. We fought as hard as we could and were even willing to give personal undertakings to support our fight,’ the pair added.
The publicist made headlines last month when she promised to personally refund all 7,000 people who had signed up to her online business course. The promotion included a number of prizes, including this luxury Sydney home
‘We want to express our deepest regret for entering into this partnership with Ms Jacenko. It has been an incredibly challenging and eye-opening experience. We sincerely apologise,’ the pair added.
Roxy also posted a statement for fans, reiterating that she regretted entering into the partnership.
‘In life, we can all make mistakes. We are only human. This “partnership” was a mistake and is a life lesson. I want to make it clear that I never did anything other than act in the interest of the consumers who purchased the course to try and deliver,’ she wrote.
‘It became apparent this wasn’t going to end well and so l had to seek a court injunction in the Supreme Court of NSW which was granted on June 5, 2024.’
Prior to this legal action, Roxy revealed she took proactive steps to settle outstanding bills and ensure the $250K prize fund’s integrity for the eventual winner.
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