A Domino’s employee has been fired after he was caught on camera calling a customer the N-word during an argument over a misplaced pizza order.
Marlon Robinson, 36, began filming the encounter after things got heated with the employee at the chain’s Pembroke Pines, Florida store.
Robinson told WSVN that the trouble began when he ordered pizza from the Domino’s app on May 5 and it was sent to the wrong location.
He called the store and an employee apologized for the mistake and told him she would send the order to his local chain at Pembroke Pines.
A Domino’s employee was fired after he was caught on camera calling customer Martin Robinson (pictured) the N-word during an argument over a misplaced pizza order
The employee also offered him a 50 percent discount for the error.
Robinson waited two more hours. When the pizza didn’t arrive, he decided to drive to the Domino’s with his two daughters and pick up the food himself.
But things took a turn for the worse when the manager refused to honor the discount that had been offered by the other store.
‘You’re the manager, I’m the customer. Act accordingly,’ Robinson can be heard telling the man behind the counter in the video as they start to argue.
![Robinson went to his local Domino's in Pembroke Pines, Florida after his order was two hours later. He began arguing with the manager, who refused to honor a promised discount](https://i.dailymail.co.uk/i/newpix/2018/06/12/14/4D28436000000578-0-image-m-9_1528809085101.jpg)
!['You're the manager, I'm the customer. Act accordingly,' Robinson can be heard telling the man behind the counter in the video as they start to argue](https://i.dailymail.co.uk/i/newpix/2018/06/12/14/4D28437F00000578-0-image-a-10_1528809092789.jpg)
Robinson went to his local Domino’s in Pembroke Pines, Florida after his order was two hours later. He began arguing with the manager, who refused to honor a promised discount
‘I’m not your friend, you don’t talk to me like that,’ he continues.
‘You don’t talk to other people like that,’ the manager replies.
‘Why not? I’m the customer. I’m mad,’ Robinson shoots back.
Then Robinson asks how much he owes the employee and, after being charged $12.60, hands over a $20 bill.
‘Give me my s**t,’ Robinson tells the man.
Robinson’s pizza boxes are then thrown on the floor as one employee calls him the N-word.
![Robinson's pizza boxes (pictured) are thrown on the floor during the heated exchange as one employee calls him the N-word](https://i.dailymail.co.uk/i/newpix/2018/06/12/14/4D28436500000578-5835041-Robinson_s_pizza_boxes_pictured_are_thrown_on_the_floor_during_t-a-12_1528809401524.jpg)
Robinson’s pizza boxes (pictured) are thrown on the floor during the heated exchange as one employee calls him the N-word
![Domino's gave Robinson a $100 gift card and said in a statement that it was 'mortified' by the behavior of the employee, who has since been fired](https://i.dailymail.co.uk/i/newpix/2018/06/12/14/4D28439000000578-0-image-a-6_1528809045479.jpg)
Domino’s gave Robinson a $100 gift card and said in a statement that it was ‘mortified’ by the behavior of the employee, who has since been fired
‘Here goes my money,’ Robinson replies, taking his cash back from the counter.
Robinson said the entire encounter left him ‘speechless’.
‘I didn’t know what to say,’ he added.
‘In the video I was more upset – not of the two-hour wait, not of the discount – none of any of that. I was upset by how I was treated, as far as me being the customer and them being the business.’
‘I don’t want to be silent. I’ve lived in this community over 25 years, and I don’t think that the kids after me, who maybe look like me or act like me or talk like me, should have to deal with this whenever they go somewhere and not be heard.’
Domino’s gave Robinson a $100 gift card and said in a statement that it was ‘mortified’ by the behavior of the employee, who has since been fired.
![But Robinson said being 'mortified' isn't enough, and has since hired attorney Yechezkel Rodal (pictured together) to make sure a similar experience doesn't happen to someone else](https://i.dailymail.co.uk/i/newpix/2018/06/12/14/4D28436F00000578-0-image-a-8_1528809053137.jpg)
But Robinson said being ‘mortified’ isn’t enough, and has since hired attorney Yechezkel Rodal (pictured together) to make sure a similar experience doesn’t happen to someone else
‘Behavior such as that has no place in our brand. We are sincerely sorry this occurred,’ Domino’s said in a statement.
But Robinson said being ‘mortified’ isn’t enough, and has since hired an attorney to make sure a similar experience doesn’t happen to someone else.
‘We want to bring this to light,’ said Robinson’s attorney, Yechezkel Rodal.
‘To let businesses know it’s not okay to treat customers like this. It’s never okay to use the N-word.’