A five-star hotel has come under fire after cancelleing mother-and-baby swimming classes because fitness club members complained about screaming children.
The luxury Celtic Manor Resort said it had to put the interests of its £1,000-per-year members first.
The hotel near Newport, Gwent, had received a series of complaints about sharing the changing room and pool with the babies and toddlers.
Now the Water Babies mothers have slammed the ‘appalling’ treatment after they were forced to relocate.
The luxury Celtic Manor Resort (pictured) said it had to put the interests of its members who pay £1,000-per-year first (stock photo)
Rhian Jones, 34, said remarks were made by members at Dylans, one of the hotel’s fitness clubs, while mums were using changing rooms.
Rhian, of Abergavenny, said: ‘One member said we were taking up too much room, and then there were complaints made against us.
‘It was already stressful taking my baby swimming on my own. It just seemed like we were walking on eggshells.’
Water Babies mothers were first asked to move to a different changing room – but later left the resort all together.
One who did not want to be named said: ‘In the height of winter we were was made to walk through the reception area in our swimming costumes and a towel.
‘Not only was this belittling for a mum who’s uncomfortable with her body after having a baby but it was also risking my baby catching a cold.
‘I feel the mothers and babies have been treated appallingly by the resort.’
The hotel near Newport, Gwent, had received a series of complaints about sharing the changing room and pool with the babies and toddlers (stock photo)
Dylans Health Club have now parted ways with Water Babies following feedback from health club members and the Celtic Manor Golf Club.
A Celtic Manor Resort spokesman said: ‘It was always made clear that the swimming classes would only be able to operate with the co-operation and goodwill of our membership.
‘In recent weeks, a number of our members have expressed their reluctance to continue sharing their pool and facilities with the classes, and it is our members’ interests which have to remain our greatest priority.’
A spokesman for Water Babies said: ‘We have now amicably parted ways with Dylans after some isolated incidents with some members.
‘We have moved quickly to relocate our classes to an equally lovely venue around four miles away.’