ING Australia is hit by another major outage: ‘We are extremely sorry’

  • Major bank hit by outage
  • Customers unable to access website 

One of Australia’s biggest banks has been hit by an outage just weeks after its latest one.

ING Australia announced on social media platform X on Wednesday that customers had reported difficulty accessing the banking app and website.

‘We are aware that some customers are currently experiencing issues accessing the ING app and website,’ the post read.

‘Our teams are investigating this issue and we will provide further updates shortly.’

‘We are extremely sorry to any customers who have been impacted.’

The DownDetector website received over 1,000 notifications since 7.30am on Wednesday.

The outage comes just four weeks after customers were hit with another outage.

ING Australia customers first reported being unable to access the website or banking app about 9am on Wednesday, October 30.

At its peak, over 2,300 customers reported issues accessing ING Australia banking services. 

Daily Mail Australia has contacted ING Australia for comment. 

more to come 

One of Australia’s biggest banks has been hit by an outage just weeks after its latest one

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