Kids should be taught ‘not to bother NHS’: Strategy paper demands huge ‘cultural shift’

Children should be taught about which illnesses they should bother the NHS with, and which can be self-cared for, to help the system cope in the future, experts have said. 

In a new strategy paper, doctors and pharmacists have called for a ‘wholesale cultural shift’ towards self-caring for some conditions.

They said this could reduce the demand on the ailing NHS and empower patients, as conditions such as lower back pain, acute sinusitis, diarrhoea, and the common cold can generally be treated without the need for a GP or A&E.

The experts suggested children in both primary and secondary school be taught how to treat and manage some common health problems at home, creating a ‘positive cycle’ of self-care and a ‘more sustainable healthcare service’, according to The Times.

Children should be taught about which illnesses they should bother the NHS with, and which can be self-cared for, to help the system cope in the future, experts have said

How to treat yourself 

Common cold –  While your body fights off infection, you can self-treat your cold by resting, drinking plenty of water to avoid dehydration, eating healthily and taking over-the-counter pain relief. 

Acute sinusitis – Your symptoms should improve within two to three weeks but in the meantime you should drink plenty of fluids, take painkillers,  avoid allergic triggers and stop smoking. You should also clean your nose with a salt water solution to ease congestion. 

Diarrhoea – Most cases of diarrhoea clear up after a few days without treatment but in order to avoid dehydration you should drink plenty of fluids – small, frequent sips of water. You should also eat small, light meals and avoid fatty or spicy foods. 

Lower back pain – Simple back exercises can help with back pain, alongside hot and cold packs to relive discomfort. If back pain occurs more regularly you should see a GP. 

In the Self-Care Strategy Group paper, it was also suggested that medical students or pharmacists could offer lessons in schools on ‘self-care techniques’ and how to recognise when NHS services are required.

In a letter, the group – a coalition of pharmacy bodies and GP and patients – urged the government to adopt the plan to cope with the NHS’s current ‘winter crisis’.

The group’s paper said there should be a focus on improving health literacy. citing a 2020 study called Dr. Me – where children were taught about vomiting and diarrhoea, sore throat and fever, and minor and head injuries.

There were 216 children involved in the lessons – in which they were provided with six scenarios and ‘tasked with deciding whether to stay at home, visit the GP or attend the emergency department’.

Overall, correct answers to questions improved by 16.3 per cent and 93.3 per cent of the children felt more confident in self-care.

The children’s understanding of how to treat and manage vomiting and sore throats improved significantly with the workshops, with a 20.7 per cent increase and 23.6 per cent increase in correct answers respectively.

In their call for government-backing, the Self-Care Strategy Group cites research that shows before the pandemic, £1.5billion was spent on ‘inappropriate use of NHS services’.

Dr Graham Jackson, the group’s chairman, said that GPs and A&Es are ‘overwhelmed’ so its ‘critical’ that people consider whether they need to go or not.

However he said not all people feel confident to make that call themselves and urged the government to do more to make sure there is information available about self-treatable conditions.

Dr Jackson said this information should be ‘accessible to everyone in society so that people are empowered to make those decisions for themselves.’

He added that ‘self-care does not mean no care’ and encouraged those who are unsure to first call NHS 111, or visit a local pharmacist, to protect the health services for ‘those who need it most.’

The paper criticised the current Department for Education physical health and mental wellbeing guidance, saying it ‘fails to focus on self-care for self-treatable conditions, or on appropriate use of NHS services.’

Experts said self-care could reduce the demand on the ailing NHS and empower patients, as conditions such as lower back pain, acute sinusitis, diarrhoea, and the common cold can generally be treated without the need for a GP or A&E

Experts said self-care could reduce the demand on the ailing NHS and empower patients, as conditions such as lower back pain, acute sinusitis, diarrhoea, and the common cold can generally be treated without the need for a GP or A&E

The experts said that as schools are left to decide how they teach the recommended content, there is a risk that self-care continues to be only thought of as preventative, rather than actual treatment.

The paper also calls for Department of Health and Social Care to develop a national self-care strategy, including consultations with pharmacists, rather than GPs, who can then refer patients where self-treatment is not appropriate.

Professor Kamila Hawthorne, chairwoman of the Royal College of GPs, supported the proposal, saying the earlier children learn these lessons, the more likely they are to take them into adulthood and pass them onto their own children.

She added: ‘This should create a positive cycle and hopefully a healthier nation with a more sustainable healthcare service.’

A government spokesperson said: ‘There are already a range of resources to support self-care — all community pharmacies in England delivering NHS services provide advice and medicines for self-care, and we’ve created teacher training modules on issues such as basic first aid.’

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