KiisFM host Kristie Mercer slams 15-minute wait at chemist

Pharmacists and doctors have criticised a KiisFM radio host for complaining about having to wait for a prescription.

In a video posted to Facebook on Tuesday, Thinkergirls co-host Kristie Mercer ranted to viewers about being told she would have to wait 15 minutes to pick up her medication, according to The Courier Mail.

‘I have to entertain myself because there’s a 15-minute wait on getting a script. What the f***? Like, I’m sorry, what is the hold up on the process? You hand over your prescription and they’re like, ‘Sure, there’ll be a 15-minute wait, here’s your little buzzer and we’ll be with you in 15,’ she began the video, which received at least 60,000 views before it was removed.

KiisFM’s Thinkergirls co-host Kristie Mercer ranted to viewers about having to wait 15 minutes for a prescription at a Sydney chemist in a video posted to Facebook on Tuesday (pictured)

Ms Mercer (pictured) asked viewers if there was a 'magical process' going on during that time and theorized it was a tactic used to encourage customers to shop more

Ms Mercer (pictured) asked viewers if there was a ‘magical process’ going on during that time and theorized it was a tactic used to encourage customers to shop more

Chemist Warehouse pharmacist Kim Ngoc Nguyen detailed the process he must go through before handing the medication over, including checking the name, Medicare number, medical history and drug interactions (stock image)

Chemist Warehouse pharmacist Kim Ngoc Nguyen detailed the process he must go through before handing the medication over, including checking the name, Medicare number, medical history and drug interactions (stock image)

‘Like, what is happening? I can see the medicine behind you, it’s like two metres away. Just grab it off the shelf and press print on the old sticker printer, slap it on and away we go. Is there some kind of magical process that’s taking place back there? Because I’m very intrigued as to why it takes so long.’

Ms Mercer said she believed the wait time was a tactic used to encourage customers to wander the store and buy products they didn’t intended to.

The video quickly drew heavy criticism from numerous pharmacists and doctors, including one witty comment from pharmacy assistant Litty Maloney.

‘It’s the whole making sure the medication doesn’t kill you that takes a bit of time. That and the fact that, believe it or not, you aren’t actually the most important person in the world — sorry to break it to you,’ she wrote.

Chemist Warehouse pharmacist Kim Ngoc Nguyen detailed the process he must go through before handing the medication over, including checking the name, Medicare number, medical history and drug interactions.

Dr Pamela Boekel told The Courier Mail pharmacists often catch mistakes made by doctors when processing the prescriptions.

She slammed Ms Mercer’s view as ignorant.

Thinkergirls is hosted by best friends Stacey June and Kristie Mercer (pictured left to right)

Thinkergirls is hosted by best friends Stacey June and Kristie Mercer (pictured left to right)

 

Read more at DailyMail.co.uk