In Lear Capital’s more than 2 decades in business, the company has embraced a personalized approach to customer service that includes providing a dedicated account representative to answer questions investors may have about precious metals, according to Chairman Kevin DeMeritt.

The company also offers assistance if investors want to set up a precious metals-backed individual retirement account.

“It’s a pretty easy process,” Kevin DeMeritt says. “If you have a 401(k) or an IRA, and you’d like to take a portion of that and move it over to a self-directed gold-backed IRA, you can do that. You don’t have to [roll over] your whole IRA; you transfer any portion that you feel comfortable with.”

Customers Disclose What Purchasing Precious Metals From Lear Capital Is Like

Since its 1997 founding, Lear Capital has processed more than $1 billion in IRA-related transactions and served more than 90,000 satisfied customers — including investors like Jackie, who said in one of the Lear Capital reviews that have been shared on the Trustpilot platform that she was very happy with the care and concern her account representative provided.

“He was very helpful in explaining what would be best regarding our current financial wishes,” Jackie said. “Everything was handled with the utmost professionalism.”

Noel R. was so pleased with his first precious metal purchase from Lear Capital that he ultimately made another one.

“They gave me a fair and much-appreciated discounted price,” Noel wrote in one of the Lear Capital reviews that have been published on Trustpilot. “Everyone, from the account executive, office staff [to the] CFO, was very personable and helpful.

They made it an easy and enjoyable experience!”

In one of the recent Lear Capital reviews added to the company’s website, Russ R. praised the “clear and concise information” the company provided, which he said included fees and optional items.

“The entire process was efficient and surprisingly easy,” Russ said. “All phone calls and emails were answered promptly.”

Some of the Lear Capital reviews that the Los Angeles-based company has shared on its website mention how working with the company has differed from investors’ interactions with other businesses.

Polly G., for instance, contacted Lear Capital after first speaking to another provider.

“I had tried to purchase some coins from another company,” Polly said. “They were so rude I just hung up the phone. I was delighted to find [account representative] Victor and his professional, kind, and helpful manner. I am recommending him to friends.”

Brennon and Susan F. had also initially reached out to another company about making a precious metals purchase.

“There was a total 180-degree difference between what our previous experience had been and dealing with Lear Capital,” the couple said in a review that’s available on the company’s site. “We feel as if we have gained a trusted friend in expanding our portfolio.”

Robert, from Hayesville, North Carolina — interested in buying silver coins but wasn’t sure where to purchase them — reached out to Lear Capital when he saw an ad for the company. After filling out a form on its website, an account representative contacted him.

“I told him I was on a limited budget, and what I wanted,” Robert said in a review shared on the consumeraffairs.com website. “He took time to explain all my options and made it easy for me to understand. I am very happy with my investment.”

One Potential Way to Set Up an IRA as “Quickly and Painlessly as Possible,” According to Kevin DeMeritt

Investors utilize Lear Capital’s services — which include facilitating precious metal purchases and arranging for IRS-compliant storage — for various reasons.

Some, like Frank B., have been drawn to physical precious metal assets after seeing funds disappear from other investments.

“I decided that I would be better off with precious metals than having a portfolio that has had a track record of losses,” Frank said in one of the Lear Capital reviews posted on Trustpilot. “Now I have peace of mind that regardless of what happens, I have what I have.

If the dollar value drops, I win with precious metals.”

The first precious metals purchase Bob, an investor from Queen Creek, Arizona, made helped him feel confident that he’d “invested in real currency,” according to one of the Lear Capital reviews its customers have written in the past year.

“Selecting Lear Capital became an easy choice after talking with my representative,” Bob wrote in a June post for ConsumerAffairs.com“

Todd explained everything in simple terms and without any pressure or hype. I placed an order with Lear the following week. Owning real gold and silver provides a genuine feeling of security amid all of the crazy financial news of the day.”

Opening a self-directed precious metals IRA can be the first step involved in making a tax-deferred investment in gold or silver assets — and you don’t have to do it alone.

Lear Capital regularly assists investors with the process, including helping to ensure funds are transferred from another retirement savings account in a way that won’t incur costly penalties.

“One of the representatives will get you the paperwork to transfer whatever portion of that IRA, 401(k), or 403(b) you would like over to a physical precious metals IRA,” Kevin DeMeritt says. “I think our customers appreciate that we help them through the process as quickly and painlessly as possible.”

Lear Capital is also available to help you adjust the allocation of physical precious metal assets in the future.

“We try to move as quickly as possible to get people the metals that they want,” Kevin DeMeritt says. “Give us a phone call — you can purchase, sell, or liquidate those precious metals at any time.”