Major mobile brand confirms it is shutting down within weeks – as it reveals urgent deadline for its millions of users

By MELODY FLETCHER FOR MAILONLINE

Published: 12:42 BST, 2 May 2025 | Updated: 15:50 BST, 2 May 2025

It was once one of the biggest mobile brands in the world. 

But LG has confirmed that it is shutting down its mobile business within weeks. 

The South Korean tech giant first announced that it was closing its mobile division back in 2021, amid stiff competition from rivals including Samsung and Oppo. 

Now, it has confirmed the final date for users to update their devices. 

‘We would like to express our sincere gratitude to all customers who have always supported LG Electronics mobile phone products,’ LG explained. 

‘Termination date’, as LG calls it, has been set for June 30, 2025. 

After this date, software upgrades will no longer be provided.   

Worryingly, this could leave LG devices vulnerable to any security issues or bugs. 

It was once one of the biggest mobile brands in the world. But LG has confirmed that it is shutting down its mobile business within weeks

Back in April 2021, LG announced its decision to close its mobile business unit. 

This, it claimed, would allow it to focus its resources on ‘growth areas’ such as electric vehicle components and robotics. 

Writing at the time, it said: ‘LG will provide service support and software updates for customers of existing mobile products for a period of time which will vary by region.’

Now, it seems that ‘period of time’ is drawing to an end. 

‘We hereby announce the termination of LG Electronics’ mobile software upgrade (FOTA), Update Center and LG Bridge services,’ LG said. 

‘After the termination of this service, software upgrade service will no longer be provided. 

‘If necessary, please upgrade the software before the service ends on June 30, 2025.’ 

If you still use an LG smartphone, that gives you just 59 days to upgrade your software. 

If you still use an LG smartphone, that gives you just 59 days to upgrade your software

While software upgrades might seem pointless, they’re actually incredibly important. 

‘Device manufacturers and app developers will usually release software updates regularly until they decide their product is unsupported,’ the National Cyber Security Centre explains on its website. 

‘These updates will often contain new features, fixes for bugs and performance improvements.

‘They will often also contain security patches and new security features, both of which it’s important to install.

‘Patches matter because they fix known flaws in products that attackers can use to compromise your devices. 

‘New security features make it harder for attackers to successfully compromise your devices.

‘Attackers who succeed in compromising your devices could potentially steal data, encrypt your files or prevent your device from working at all.

‘Many devices and apps can install updates automatically, but sometimes they’ll need a bit of help from the device user, so you’ll need to keep an eye on updates in case they stop working.’

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Major mobile brand confirms it is shutting down within weeks – as it reveals urgent deadline for its millions of users

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