End of the till? Marks & Spencer launches ‘scan and go’ app that lets customers pay with their mobile
- The company will allow customers to shop and pay on their mobile, no till visit
- M&S says the brand new technology means people do not have to queue
- Tills with staff will still be available for shoppers who prefer to use a checkout
A ‘scan and go’ smartphone shopping app is being launched by Marks & Spencer as stores race to abolish the traditional checkout and using cash.
The company will allow customers to shop and pay on their mobile, without visiting a till.
M&S says the technology means people do not have to queue and claims it is possible to buy a lunch meal deal in under 40 seconds.
M&S says the technology means people do not have to queue and claims it is possible to buy a lunch meal deal in under 40 seconds
M&S says the technology means people do not have to queue
But tills with staff will still be available for shoppers who prefer to use a checkout.
The service will be rolled out to six London stores, including Canary Wharf and Stratford Westfield, over the coming weeks.
Both the Co-op and Sainsbury’s are running trials on similar apps – where shoppers scan items with their phone camera.
Sacha Berendji, of M&S, said: ‘Digitally enabled stores that offer a seamless customer experience are a crucial part of our transformation and our ambition to be a digital first retailer.’
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