Have you ever felt short changed when tucking into a portion of fries that doesn’t quite fill the carton? According to some fast food workers, this may not be an accident.
In a new thread on Reddit several McDonald’s employees claim that they were encouraged to employ a ‘secret technique’ in order to give customers less than a full portion.
Redditor ActualRobot1 took to the forum to ask fellow users: ‘What did your job want you to hide from customers?’
And in several admissions McDonald’s employees revealed that they had been taught the same ‘pinching’ technique at the franchise in order to give out less fries.
In a new thread on Reddit several McDonald’s employees have claimed that they are encouraged to under-fill cartons of fries so that customers get less
User ExperiMENTALbunny said: ‘I worked at McDonald’s and they taught me how to pinch the fry carton just right while putting the fries into them so that it looked full, but actually wasn’t.
‘I only had 1 customer call me out on it. He shook the fries out into his bag and poured them back into the fry carton himself and it only filled up half way, so I had to give him more fries.
‘I was impressed and embarrassed. It’s been 7 years and I can still see his face.’
Responding to his post psychoopiates commented that they had encountered the same technique.
They wrote: ‘I f***ing hated that practice and basically refused to do it. Never got fired, but managed to have a few customers ask me when my shifts were the next week so they could have me filling their fries.’
This user also made claims about the price of which the chain is buying in the fries.
According to former employees, workers are told to pinch the carton in the certain way to give the illusion that it is full while using less fries
They continued: ‘The fries were dirt cheap too! Case held 6 bags, each bag made 8 or 12 baskets, and each basket made 4-5 large fries filled my way.
‘They only cost 20$ (£15) a case, so if they just filled them like I would they would net 288$ (£217) with all conservative numbers and assuming they were all sold in meals.
‘This is coming from management side because I was shipping manager so I had to know all this s***.’
A third user came forward to claim that they too were considered a bad employee if choosing to fill out the food packaging.
User thedreamdweller added: ‘I absolutely hated working at Maccies so I would overfill fry boxes as much as possible, fill drinks properly to the top instead of just what the machine automatically dispenses, basically I provided great customer service but it made me a s*** employee in my managers opinion.’
MailOnline has contacted McDonald’s for a comment.
However, according to the Independent, the fast food giants have strongly denied the claims.
Speaking to the paper a spokesperson said: ‘We believe these claims to be fictional, there are no ‘secret tricks’ and we have strict operational procedures in place to ensure that fry portions are not under-filled.
‘Without a verified source we are unable to investigate this further.
‘Our employees work hard to ensure our customers have the best experience possible in our restaurants, and we strongly refute any claims that suggest otherwise.’