Melbourne hospitals hit by IT outage causing a ‘code yellow’ emergency: Staff ‘cannot access emails or patient medical records’
- Major Melbourne hospitals hit by IT outage
- Staff can’t access emails or patient records
- Hospitals say there is no evidence of a hack
An IT outage is causing disruptions at two major Melbourne hospitals.
Computer systems are down at Box Hill Hospital and Angliss Hospital causing a ‘code yellow internal emergency’ declaration.
Daily Mail Australia understands staff cannot access their emails or phones, or patient medical records.
‘The issue has been caused by a critical core switch outage that we are currently working to rectify,’ Eastern Health said in a statement.
Eastern Health says there is no evidence of a cyber attack at this stage.
Computer systems are down at Box Hill Hospital and Angliss Hospital
‘Hospital systems have reverted to downtime procedures and business continuity plans have been enacted,’ the service said.
‘We will continue to keep our staff, patients and healthcare partners informed as the situation unfolds.’
The outage affects Eastern Health, which takes care of the two hospitals.
It also operates Maroondah and Ferntree Gully hospitals but it is unclear if they are affected.
The firm has had to revert to ‘downtime processes’, which effectively means they are using a manual pen and paper logging system.
There is no access to some critical scans and it’s been suggested that all elective surgeries could be put on hold.
People due to visit the hospital on Thursday morning are being urged to call ahead before they attend.
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