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Patient outraged at disgusting New Zealand hospital room

A mother has shared her disgust at the condition of her room after being admitted to hospital, which she said was full of thick dust, mouldy surfaces and piles of dirty laundry.

Kate Ngatai moved into a ward at Middlemore Hospital in Auckland, New Zealand to be treated for a kidney infection on Monday morning.

The mother-of-three told the New Zealand Herald the room she was admitted to had windowsills caked with dust, mould growing in the bathroom, hair in the sink and a large pile of dirty laundry.

She said it appeared the room had never been cleaned. 

A mother has shared her disgust at the condition of her room after being admitted to hospital, which she said was full of thick dust, mouldy surfaces and piles of dirty laundry

Kate Ngatai moved into a ward at Middlemore Hospital in Auckland, New Zealand to be treated for a kidney infection on Monday morning

Kate Ngatai moved into a ward at Middlemore Hospital in Auckland, New Zealand to be treated for a kidney infection on Monday morning

‘It’s not acceptable. I think it’s absolutely disgusting to have mould in a room down in the dialysis ward,’ she said.

‘I’m quite a clean freak and an environment like that will make me really ill.’

She took photos of the room and posted them to Facebook, as well as complaining to hospital staff.

Ms Ngatai has been in and out of hospital for 10 years, but said it was the first time she had felt disgusted by the condition of her room.

Middlemore Central general manager Dot McKeen said the room was yet to have its normal pre-admission clean before Ms Ngatai arrived.

Ms McKeen apologised for the bed not being at the required standard and said staff had been spoken to.

‘This has been investigated and discussed also with the nursing staff who share the preparation of the bed space.

The mother-of-three told the New Zealand Herald the room she was admitted to had windowsills caked with dust, mould growing in the bathroom, hair in the sink and a large pile of dirty laundry

The mother-of-three told the New Zealand Herald the room she was admitted to had windowsills caked with dust, mould growing in the bathroom, hair in the sink and a large pile of dirty laundry

‘As with any facility, the hospital has on-going maintenance requirements and these are addressed as quickly as possible to limit the impact on patients,’ she said. 

Sarndra Wharepapa shared a photo of her son Jason’s room at Middlemore in December after he was involved in a motorcycle accident.

She said he was in a shared room with four other men, and the bathroom was unable to be used as it had vinyl peeling off the walls. 

Another patient at the hospital shared a photo of the bathroom - which had vinyl peeling off the walls 

Another patient at the hospital shared a photo of the bathroom – which had vinyl peeling off the walls 



Read more at DailyMail.co.uk



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