Queen’s death: Royal footman Paul Burrell on what Queen Elizabeth was like behind the scenes

The Queen’s footman of 11 years recalls the incredible moment that highlighted her kindness and humour – and claims she never touched alcohol again after her soulmate Prince Philip died

  • Former royal butler Paul Burrell has shared his grief at the passing of the Queen
  • Paul said Queen Elizabeth II was ‘so thoughtful’ with a ‘great sense of humour’
  • Paul said he was serving The Queen dinner when he heard his wife was in labour
  • She joked he could go to his wife’s side and leave the dishes until the morning 
  • Full coverage: Click here to see all our coverage of the Queen’s passing

Queen Elizabeth’s former footman and Paul Burrell of 11 years has shared his grief over her death and reflected on some of his most memorable moments in the palace. 

Speaking with Australian radio show Kyle and Jackie O, Paul, who also served as Princess Diana’s personal butler until her death, said he was extremely saddened by the ‘unexpected’ news of the Queen’s passing after joining her as her personal footman when he was just a boy at 18.

Paul said Her Majesty was ‘so thoughtful’ with a ‘great sense of humour’ and told of the amusing moment he was in the middle of serving her dinner when the police informed him his wife was giving birth. 

‘She said “oh go, go you must go straight away” and I said “who is going to clean up all the dishes” and she said “oh don’t worry you can do that in the morning”,’ the 64-year-old recalled, laughing through tears.

Queen Elizabeth’s former footman Paul Burrell of 11 years has shared his grief over her death and reflected on some of his most memorable moments in the palace 

‘She said “when your baby arrives please ring me and let me know it’s here”.’

When his son had arrived, Paul phoned the Queen to tell her they had a baby boy and she requested to see him immediately. 

‘At two days old we took him into her sitting room and she put her finger in my son’s hand and he grasped it,’ he said. 

‘I told him that today and we both cried because that was a moment in history and she was a wonderful lady. I have nothing but admiration and respect for her.’ 

The last photo taken of Queen Elizabeth II, Britain's longest serving monarch, who died at 6:30pm GMT

The last photo taken of Queen Elizabeth II, Britain’s longest serving monarch, who died at 6:30pm GMT

Paul claimed the Queen had given up alcohol and no longer had her evening gin and tonics or martinis following her husband Prince Philip’s death in April. 

‘Since Prince Philip died she hasn’t had a drink at all, she’s been drinking apple juice and tomato juice on doctor’s orders,’ Paul said.

‘Before that she loved a gin and tonic and she could drink several in an evening and a martini. She loved a drink!’

Another of the Queen’s favourite treats, Paul said, was jam sandwiches and that she loved which she would eat on picnic’s with her daughter Princess Margaret who died in 2002. 

Paul, who was Princess Diana's person butler until her untimely death in 1997, shared a heart-warming and amusing anecdote about the Queen meeting his son at just two days old

Paul, who was Princess Diana’s person butler until her untimely death in 1997, shared a heart-warming and amusing anecdote about the Queen meeting his son at just two days old 

‘The Queen loved to go picnicking on the hillside and with princess Margaret they’d go and pick wild strawberries and blueberries and the chef would make jam and they’d have it at tea time,’ he said. 

Paul said the Queen has been ‘sorely and desperately’ missing Philip since his passing and called him the ‘CEO of the firm’ behind the scenes. 

Paul Burrell reveals the first thing Queen Elizabeth would do every morning 

Each morning she had a basket [of a couple of thousand letters a day] with foreign and commonwealth letters in the back and English letters in the front 

She’d always look through them and she would open a selection from both sections.

The rest went to the lady in waiting and she answered them. 

Every letter that was written to the palace the Queen insisted they be answered. 

She said if people could take the time and trouble to write to her, the least she could do was reply.

‘The queen wore the trousers in public and he wore the trousers behind closed doors. She let him be master of the household so he ran all the palaces and he ran the royal business,’ Paul said. 

‘He’s waiting for her in St George’s chapel Windsor and she will be beside him very soon. She will go to the other side and meet her parents and her sister. There are more people on the other side than there are on this.’

Paul, who ‘stood beside’ the monarch for 11 years, said he was ‘very sad’ to lose someone ‘so inspirational and selfless and caring’ and said he was concerned for her health when he saw her with new British prime minster, Liz Truss, just days ago. 

‘I knew the queen was unwell but I didn’t think she was this unwell. I saw her with the PM yesterday and I thought oh my goodness you don’t look very good,’ he said.  

‘She was an inspiration to me when I joined her at 18. I was her personal footman so I was with her on a daily basis to make sure she got her mail and her telephone calls. I was her boy. I was the contact between her and the outside world.’

As for the royal family’s future, Paul said the Queen was often training Prince William while he was in the palace.  

‘She took a great interest in William and she was training him to do the red boxes and to be monarch. I think the future of the royal family depends on William and Kate,’ he said.

The death of Queen Elizabeth: A timeline of how today’s sad news was announced

12.35pm: A statement is released by Buckingham Palace, announcing that the Queen is under medical supervision at Balmoral after doctors became ‘concerned for her health’. A Palace spokesperson said: ‘Following further evaluation this morning, the Queen’s doctors are concerned for Her Majesty’s health and have recommended she remain under medical supervision. The Queen remains comfortable and at Balmoral.’

12.47pm: A statement is released by Clarence House, confirming that Prince Charles and his wife Camilla would travel to Balmoral. It said: ‘The Prince of Wales and the Duchess of Cornwall have travelled to Balmoral’. 

12.48pm: A minute later, Kensington Palace announces that Price William will be travelling to Balmoral. The statement read: ‘The Duke of Cambridge is also travelling to Balmoral.’

1.37pm: It is reported that Prince Andrew has travelled to Balmoral Castle in Scotland following news that doctors were concerned for The Queen’s health.

1.38pm: Sources confirm to the Press Association (PA) that The Princess Royal is at Balmoral, and the Duke of York and the Earl and Countess of Wessex are on their way to the Queen’s Scottish home. 

1.55pm: A spokesperson for the Duke and Duchess of Sussex confirms that the couple will be ‘travelling to Scotland’. While the initial statement mentioned ‘Scotland’, it did not make directly make mention of Balmoral.  The Duke and Duchess of Sussex were due to attend the WellChild Awards ceremony in London on Thursday evening, but changed their plans to travel to see the Queen.

4.14pm: A news alert by the Press Association (PA) said that the Duke and Duchess of Sussex were believed to be travelling to Balmoral ‘separately’ from other royals. 

4.39pm: Less than 30 minutes later, PA issue another news alert, quoting an unnamed source, saying that that the Duchess of Sussex would not travel to Balmoral with the Duke of Sussex. The source said that Prince Harry would be making the trip by himself. A source said the Duchess could potentially join Harry in Scotland at a later date, following what PA described as a ‘change of plan’.

4.44pm: Minutes later, Omid Scobie, a journalist considered to be ‘friendly’ towards the Duke and Duchess of Sussex, and who often quotes unnamed sources close to the couple, writes a post on social media network, Twitter about the situation. He write: A source has shared an update stating that only Prince Harry has made the trip up to Balmoral. Like the Duchess of Cambridge (who is in Windsor with their three children), the Duchess of Sussex is staying back in England (but still not attending tonight’s WellChild Awards).’ The post mentions Kate, who earlier in the day it was revealed would not travel to Balmoral. 

6.30pm: The Royal Family announces via social media site Twitter that Queen has died ‘peacefully’ at Balmoral at the age of 96. 

After 6.30pm: Prince Harry is believed to have arrived at Balmoral following the public announcement 

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