Furious concertgoers were left stuck in bumper-to-bumper traffic for hours trying to get in and out of a West Australian Robbie Williams concert with the organisers issuing an apology for the ‘absolutely horrendous’ event.
Thursday night’s show at Swan Valley’s Nikola Estate Winery quickly fell into chaos when ticketholders were forced to walk two kilometres to the main entrance after traffic became bottlenecked.
Many missed seeing support acts Gaz Coombes, Lufthaus and YO! MAFIA, and even the beginning of Williams’ show.
The ‘disaster’ played out again at the conclusion of the event, with traffic so heavy many took to sleeping in their cars – some shared on social media that they were still stuck in the carpark at 1.40am.
Organisers are scrambling to avoid a repeat of the debacle when Williams’ plays another show at the same venue tonight.
Concertgoers who attended Robbie Williams’ concert at Nikola Estate in Swan Valley were faced with snaking traffic both in and out of the event
Ticketholders took to social media to vent their frustrations, with many having to walk two kilometres from their vehicle to the event’s main entrance, missing the openers and start of the show
‘They’re looking at some other options for access to get people in and out in the future,’ Main Roads WA’s Event Manager Mike Priest said.
Priest said Main Roads WA had been in contact with the venue and organisers to figure out just how things got so chaotic.
To top it all off, the event shuttle bus taking concertgoers to and from the venue got bogged.
‘The Robbie Williams concert better be good as so far it has taken us over two hours to drive to Nikola Estate from Mount Lawley and still not close to getting in,’ one frustrated attendee shared.
‘Not happy Jan.’
The traffic didn’t stop with lines up to four hours long on the way out. Many took to sleeping in their cars
A second wrote: ‘Great job Nikola estate winery ..been in the car since 11.00 leaving Robbie Williams now 12.43 and nobody has moved…. Literally nobody …’
‘Over two hours just to get out of the winery after seeing Robbie Williams!’ another said.
The concert was good, one added, but the wait was not.
‘Robbie Williams concert was good. 2-3/4 hours to get out of Nikola Estate was S**T. 1.45am we got out !!!!!’ they seethed.
The organiser Mellen Events took to Facebook on Friday morning to apologise.
‘Regarding the traffic issues experienced at last night’s Robbie Williams concert, we share your disappointment and frustration,’ it wrote.
One angry concertgoer shared a screenshot of the congestion on their Google maps, which showed a 52 minute travel time for 3.4 kilometre journey
Those who didn’t drive were advised to find other ways to the show before one of the shuttle buses got bogged
‘We sincerely apologise for the inconvenience this caused; we acknowledge the traffic delays that people experienced were extremely inconvenient.
‘We are currently working with the venue and the venue’s traffic management team to mitigate this for tonight’s show,’ Mellen Events added.
‘For all those attending tonight’s show, we still recommend coming as early as you can.’
‘Please keep an eye on our communication channels for any updates.’
Promoter Brad Mellen told 6PR Radio significant planning went into traffic management.
‘However the plans that were put in place didn’t meet the expectations; there were a host of issues that certainly didn’t help,’ he admitted.
The venue also ran out of alcohol early, the West Australian reported.
Tickets for Williams’ second last show of his XXV World Tour started at $150, going up to a steep $345 for the ‘Millennium VIP Package’.
The carpark opened at 3.30pm and was advertised as being a 10-minute walk to the main entrance, with all parking having been pre-paid by ticketholders.
Tickets for Williams’ second last show of his XXV World Tour started at $150, going up to a steep $345 for the ‘Millennium VIP Package’