Shopkeeper gets revenge on bad review by posting video

A shopkeeper has taken revenge on a customer who left a bad review of his store – posting a video online showing the true extent of the shopper’s behaviour.

Footage of the interaction was uploaded to YouTube by Alistair Grist of the Friendly Grocer Nobby Beach in Mermaid Beach, Queensland, showing a woman using her phone while at the store on Wednesday.

Mr Grist said he decided to publish the video after the female customer left a negative review of the shop on Google, in which she claimed the owner – Alistair’s father – was ‘horrible’.

It comes after the customer left a negative review of the shop on Google, in which she claimed the owner was ‘horrible’

‘The owner started to scream like a crazy saying that I was being rude, that I should hang up the phone,’ she wrote.

‘Unbelievable and disrespectful. Never will come back.’

Mr Grist told news.com.au the review was a ‘lie’.

‘She said she hopes this business shuts down, that’s ridiculous.’

In the review the woman claimed she was ‘in a very important call’ and could not hang up before paying for her groceries

In the review the woman claimed she was ‘in a very important call’ and could not hang up before paying for her groceries.

Mr Grist said his father wanted to be treated with respect, and was unhappy the woman tapped at the counter to ask for a plastic bag rather than speaking to him.

‘I feel that when you start treating the person that you’re not even conversing with tapping on [the] counter to do something for you, that’s extremely rude.’