Sky is DOWN: Hundreds of users report internet outage as the service undergoes planned maintenance

It’s one of the most popular broadband networks in the UK, but it appears that Sky is experiencing issues this morning 

According to Down Detector, more than 700 customers across the country were affected by an outage around 6am BST on Wednesday.

Sky already said it would be conducting ‘essential maintenance’ leading to an ‘intermittent or complete loss of broadband’ between midnight at 6am. 

But after this maintenance was due to end customers are still reporting problems and are taking to X (Twitter) to complain. 

One frustrated user posted: ‘what is the score? No sky broadband/wifi in the Preston area since early hours. 

According to Down Detector, problems escalated at around 6am BST and are affecting users across the country

‘The teenagers will be waking up at some point and it will turn into the Hunger games if not sorted.’

Of those who reported problems, 93 per cent said it was with their internet, 4 per cent with their phone, and 3 per cent a ‘total blackout’, according to Down Detector. 

Sky told MailOnline that this issue is affecting a ‘small number’ of customers in specific areas and is not a national issue.  

One frustrated user posted: ‘what is the score? No sky broadband/wifi in the Preston area since early hours

A Sky Broadband spokesperson said: ‘We are aware of an issue impacting some Sky Broadband customers. 

‘We’re working to get these impacted customers back online as soon as possible.’ 

Last night, Sky confirmed the planned maintenance work would affect people in the Gloucestershire area and gave a list of affected towns and cities, including Gloucester, Cirencester, Tetbury and Cricklade. 

However, Down Detector is suggesting the issue is more widespread, listing Manchester, Bolton Birmingham and parts of London among the affected areas.