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Sunshine Coast dad had credit card details stolen which was used on Hungry Jacks app

Father is horrified after scammers spent $250 on burgers when they allegedly stole his credit card details from the Hungry Jacks app – and warns it could happen to ANYONE

  • Jesse Serrell, 31, from Sunshine Coast was scammed out of $250 by fraudsters
  • They used his credit card details to place three large orders from Hungry Jack’s
  • Food was delivered to three separate addresses in South Australia on Monday 
  • Hungry Jack’s have since dismissed claims that the app was compromised  

A father who had his credit card details stolen has warned fast-food lovers to delete the Hungry Jack’s app.

Jesse Serrell, 31, from the Sunshine Coast was scammed out of $250 after fraudsters used his credit card on the Hungry Jack’s app.

Thieves used his details to place large orders within four minutes of each other on Monday.

The food was ordered to three separate addresses in South Australia, prompting the father-of-three to warn other app users to immediately delete their details.   

Jesse Serrell, 31, from the Sunshine Coast was scammed out of $250 after fraudsters used his credit card on the Hungry Jack’s app to place large orders within four minutes of each other on Monday 

An order totalling $75.80 was placed using Mr Serrell's credit card details

An order totalling $69.80 was placed using Mr Serrell's credit card details

Mr Serrell warned fast-food lovers to delete their details off the app after being scammed out of almost $250

‘Anyone who has the Hungry Jacks app, delete your card details straight away!’ he wrote on Facebook.

‘I live in QLD and someone in SA did three orders to three different addresses totalling almost $250!

‘I believe the app has been breached and they gained access to my login as they order on my account through the app.’ 

Mr Serrell called the Playford Alive Hungry Jack’s store in Adelaide who informed him that he was the third ‘Queensland person’ to complain about the same thing. 

He has since changed his cards and informed his bank, spoke to Hungry Jack’s, and Menulog who delivered the orders. 

Mr Serrell shared photos of the orders and the bank statements (pictured) after having his details stolen

Mr Serrell shared photos of the orders and the bank statements (pictured) after having his details stolen

Mr Serrell claims his credit card details were stolen off the Hungry Jack's app. However, the restaurant claims their app wasn't breached and that Mr Serrell's email was stolen instead

Mr Serrell claims his credit card details were stolen off the Hungry Jack’s app. However, the restaurant claims their app wasn’t breached and that Mr Serrell’s email was stolen instead

However, Hungry Jack’s dismissed claims that their app was breached and said Mr Serrell may have had his email address stolen instead.  

‘Recently, information stolen through people’s email accounts has been used, in a few cases, to make fraudulent online orders through the Hungry Jack’s app,’ the spokesperson told The Courier Mail. 

‘The assault on email accounts is constant and ongoing.

‘People who suspect their data have been breached should change passwords and follow government advice on improving their data security.’

They assured customers that their app has been updated and that all personal details are encrypted.

The company is working on reimbursing Mr Serrell. 

Daily Mail Australia has contacted Hungry Jacks for comment.  

Read more at DailyMail.co.uk


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