A family’s joy has turned into fury after their pet cat Storm reappeared three years after he went missing, only for the council to demand they pay $256 just to see him.
Danielle Porteous, from the Sunshine Coast in Queensland, was devastated when her beloved family cat went missing in 2014.
When a registration renewal notice came for Storm nine months after his disappearance, Mrs Porteous cancelled it, under the presumption their cat was dead.
Three years later, in July this year, Mrs Porteous received a call from the pound informing her Storm was alive and well, the Sunshine Coast Daily reported.
Danielle Porteous, from the Sunshine Coast in Queensland, was devastated when her beloved family cat Storm (pictured) went missing in 2014
Her relief quickly turned sour when she was stung by the Sunshine Coast council for having an unregistered pet.
Mrs Porteous said she was forced to pay $256 before she could even see Storm.
‘Obviously we’re super happy to have him back… but it’s just unfair,’ she said.
‘Honestly, the money is not the issue here, it’s the principle of the situation and the fact that the Sunshine Coast Council are not willing to take reasonable excuses into mind when making a decision.’
Mrs Porteous said she was happy to pay the pound fee but the unregistered charge was a slap in the face.
Danielle Porteous said the family created a memorial for Storm to help their son, Zephia, grieve (pictured together)
‘Obviously we’re super happy to have him back… It’s just unfair,’ Mrs Porteous said about Storm (pictured)
The Sunshine Coast mother said her family went through an emotional rollercoaster after Storm went missing, from believing he was dead, to finding him three years later.
She said the family even built a memorial for Storm to help their devastated son Zephia, who was only three at the time, deal with the loss.
When she applied for a review of the unregistered pet fee, she received a response from the pound telling her the payment would not be refunded.
Todd and Danielle Porteous thought their cat Storm was dead after it went missing three years ago – but was shocked to find him still alive and well
Mrs Porteous (pictured with husband Todd) said she was shocked when the family was charged so massively
She said the family had two dogs and three cats who were all micro-chipped and registered, but the council did not take this into account.
Despite the family’s fury, a Sunshine Coast spokesman denied the family was charged.
The spokesman told the publication there was no infringement notice issued for the unregistered pet due to the unusual circumstances.
However he confirmed there were costs associated with securing, housing and caring for the cat before it was returned to its owners.