‘Appalling’: Mum unleashes on Woolworths as $300 worth of groceries are dumped in her oil-stained car port
- Sydney mum furious after $300 worth of groceries left in oil-stained car spot
- She shared a photo to Woolworths Facebook page slamming the supermarket
- The mother received a call saying delivery had arrived earlier than she was told
- Delivery was left in car spot and was forced to carry them up three flights
A Sydney mother has unleashed on Woolworths after $300 of her groceries were left in her oil-stained car spot.
She took to the supermarket giant’s Facebook page to complain about her botched delivery – which included a variety of fresh produce, frozen products and pantry items.
‘This is how I found my delivery this morning,’ she wrote, accompanied with a photo of her groceries.
‘This is how I found my delivery this morning,’ she wrote, accompanied with a photo of her groceries piled in the oil-stained car spot
The mother said she received a call from Woolworths at 7am informing her that her delivery would arrive between 8.35am and 9.35am.
She dropped her children off at school and was home by 8am but then received a call at 7.45am saying her delivery had arrived.
‘I receive a call at 7.45am (an hour earlier than they told me) saying they are here with the shopping asking where to leave my order,’ she wrote.
‘There is no safe place!! The only place is my car spot.’
The mother was also forced to carry the unbagged items up three flights of stairs (stock)
‘No bags, fruit, veg all on the floor of the carpark. This is over $300 worth of groceries. Appalling.’
The mother was also forced to carry the unbagged items up three flights of stairs.
A Woolworths spokesperson told Daily Mail Australia that they reached out to the customer and arranged a refund.
‘We’re disappointed to see this because we take great pride in our delivery service,’ the spokesperson said.
‘We’ve spoken with the customer to apologise and arranged a full refund on the order in recognition of the poor experience.’