A Taylor Swift fan was left fuming on the weekend when her VIP ticket to the Eras Tour in March was ‘stolen’ from her account just a few weeks before the concert.
Becca, a 21-year-old Swiftie, snapped up the coveted $659 ticket for the February 18 Melbourne show from Ticketek Marketplace in December last year.
The ticket later ‘glitched out’ of her account and was resold to another buyer in a freak incident, but it has since been returned to her.
Becca first became concerned when she didn’t receive her VIP package at the same time as other ticket-buyers, and checked her account only to find the ticket had ‘disappeared’.
Taking to TikTok and the Today breakfast show, Becca put out a call for help when the ticket was ‘stolen’ from her account, revealing she even had an email confirmation of her purchase to prove she bought the ticket.
A Taylor Swift (pictured) fan was left fuming this week when her VIP ticket to the Eras Tour in March was ‘stolen’ from her account just a few weeks before the concert
A Ticketek spokesperson told Daily Mail Australia on Monday: ‘Ticketek apologises to Rebecca for any confusion.’
‘We can assure Rebecca that she now has tickets in her account. We have now reached out to Rebecca to confirm.’
Becca said she spent weeks trying to secure a seat to one of the pop star’s sold out shows, and was grateful to find a VIP package so close to the concert dates.
Becca became concerned when she didn’t receive her VIP package at the same time as other ticket-buyers, and checked her account only to find the ticket had ‘disappeared’. A Ticketek employee told her it had ‘glitched out’ of her account and been re-sold to someone else
But she added: ‘When everyone had started receiving their VIP packages and I hadn’t, I was starting to get a little bit worried.’
‘I checked my Ticketek account and the ticket was gone.’
Becca went on to say her mother went into a Ticketek office in the city after she spent days failing to get a staff member on the phone.
Becca has since appeared on Today breakfast show to tell hosts Karl Stefanovic and Sarah Abo (both pictured) that she now has her VIP Ticket to Taylor Swift’s Eras Tour back in her account
An employee then told her mother that Becca’s ticket had seemingly ‘glitched out’ of her account and been relisted for sale on Ticketek Marketplace.
‘[The employee said] someone else has it, we don’t know who, we can’t check or track who has your ticket,’ Becca said.
‘I have essentially had my ticket stolen from me. It’s scary to know our accounts aren’t secure enough to hold our tickets once they’ve been purchased.’
Becca has since appeared on Today breakfast show to tell hosts Karl Stefanovic and Sarah Abo that she now has her VIP Ticket to Taylor Swift’s Eras Tour back in her account.
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