A ten-month-old baby girl was left screaming in pain when her Tesco nappy burst open and burned her skin, according to her mother.
Alice Mortimer was sleeping in her cot when the ‘Tesco Loves Baby Superfit Size 3’ nappy ripped at the seams, spilling chemical granules across her back and bottom.
Her mother Emily says she was horrified to be woken by her crying daughter.
And she claims it happened just two years after her son suffered similar injuries in an incident described by the supermarket as a ‘one-off’.
Alice Mortimer was sleeping in her cot when the ‘Tesco Loves Baby Superfit Size 3’ nappy ripped at the seams
Emily, 27, who spent £3.50 on the pack of 50 nappies said: ‘I was absolutely shocked because this is the second time this has happened, and the nappy wasn’t even slightly full.
‘When I complained at Tesco the first time, they were absolutely amazing and really, really apologetic.
‘They sent me a letter saying that there was nothing wrong with the nappy and this was a one-off and wouldn’t happen again.
‘This is the very next time that I bought the nappies after the first incident, the same thing has happened again.’
Emily put Alice into bed around 9.30pm on Monday night, and heard her crying out in distress at 7am the following morning.
The nappy, which is supposed to last for 12 hours, had torn at the back and spilled through Alice’s vest and on to her skin.
After seeing her daughter’s injuries, Emily immediately put Alice in the bath before treating her skin with Sudocrem.
But the incident brought back horrific memories for the mother-of-two whose son Jack previously suffered chemical burns from a Tesco nappy.
On that occasion two years ago, Emily rushed the then 10-month-old tot to her GP, who prescribed specialist cream to help heal his skin.
She claims she was previously assured by Tesco that the shocking incident was an isolated event, but stopped buying the supermarket’s branded nappies.
Emily, who owns her own company, said: ‘After the first time, Tesco gave me free Pampers nappies to replace the ones that I took back.
‘They also gave me loads of creams and things for James but his skin took about 5 or 6 days to heal completely, because the contents of the nappy had burnt a layer off.
‘The store forwarded the complaint to the head office though and they were shocking.
‘In the letter, they sent me a £2.50 voucher, telling me to buy my son some sweets- my son was 10 months old, so I didn’t buy him sweets.
‘I was like, I’m not doing this because I want free stuff, I’m doing it so that it doesn’t happen to other people.’
These images show the materials which spilled out of the nappy after it burst
Emily, from Braintree, Essex, says she was horrified to find Alice in distress after using a Tesco nappy for the first time since Jack was injured.
She added: ‘Tesco told me after the first time, with my son, two years ago, this wouldn’t happen again.
‘My husband James, 27, was shocked that it had happened all over again, the nappy had burst at the seam and disintegrated, in a different place to last time.
‘I haven’t had the time to take the nappies back to Tesco yet, but they don’t care, they just don’t take it seriously.’
A Tesco spokesperson said: ‘We are sorry to hear of this incident and are urgently investigating.
‘There is nothing more important than the safety of our products and all of our nappies have passed independent quality checks to make sure they are safe for use.
‘We will update Emily with the findings of our investigation.’
In July, Asda withdrew their Little Angels nappies from all of its UK stores after a father posted images of his premature baby boy with blistered skin.
The newborn needed oxygen after suffering red and irritated skin because of the severe rash.