‘Twenty strangers arrived at our home after scammers listed it on Booking.com –

A family were the victim of Booking.com scammers after 20 tourists unexpectedly arrived at their door in the space of a month believing it was a holiday rental.

The strangers all arrived at the home of Karin Arsenius, 37, in Plumstead, south east London, after scammers reportedly put it up on the accomodation booking website.

She is now debating taking legal action against Booking.com, who have since apologised and removed the listing, after some guests tried to find a key safe inside her home.

Ms Arsenius said that the unexpected visits from tourists – from countries including Algeria, the US, Canada and India – need to stop and that the situation was ‘very frustrating’.

She reportedly said that her street’s postcode appeared to be used for bookings on the travel website, with her house beneath where a pin was dropped – and that the full address appeared to be a flat in Greenwich.

Argentinian students Jessica, Natalia and Sabrina Salomé Schneider (right) had to spend more money booking another property after they turned up to Ms Arsenius’ home on Saturday, May 27 after booking it on Booking.com

Ms Arsenius had to accommodate three women who were visiting London from Argentina after they turned up to her home and were unable to find somewhere else for the night, the BBC reports.

She made beds for the students in her living room for the women after they showed up at around 8pm on Saturday, May 27.

The homeowner and her partner took them to the pub to try and sort out the matter with Booking.com, but they had been unable to sort it out by midnight which Ms Arsenius said was ‘shocking’.

She said that all the local hotels had been booked up and she a was not comfortable leaving them with nowhere to satay, but said that the website should have taken care of it.

Student Sabrina Salomé Schneider, 31, said that arriving at the home, instead of the holiday let they had expected, was a ‘nightmare’.

The strangers arrived at the home of Karin Arsenius, 37, in Plumstead, south east London after scammers reportedly put up it on the holiday website

She told the BBC that they were still waiting on money from Booking.com and are further out of pocket to get somewhere else to stay.

A consumer law expert, Lisa Webb from Which?, told the broadcaster that the company needs to make sure that if it does people are protected and compensated, but also to ensure that these ‘scams’ do not appear on their website.

In a statement Booking.com said: ‘We take safety and security very seriously, and every week, we facilitate millions of stays with the vast majority taking place with absolutely no problems.

‘Scams are unfortunately a battle many industries are facing against unscrupulous fraudsters looking to take advantage and it is something we are tackling head on. We have a number of robust security measures in place, but in the very rare instance there may be an issue with a specific property we always investigate immediately.

‘We can confirm this property has been completely removed from our site and all customers affected were contacted by a member of our customer service team to apologise and offer any support required in relation to refunds, relocations and additional fees, and we of course extend our sincere apologies to the homeowner.’