More than 3,000 customers left out of pocket after Unique Funeral Plans goes bust
A funeral plan firm that was rapped by the advertising watchdog has collapsed, leaving more than 3,000 customers out of pocket.
Unique Funeral Plans will be unable to offer any refunds and says plans cannot be transferred to alternative providers.
A probe by the advertising watchdog earlier this month found the firm had falsely claimed that clients’ cash was ‘100 per cent secure and safe’.
Collapse: Unique Funeral Plans will be unable to offer any refunds and says plans cannot be transferred to alternative providers
It had said the money was held in an investment trust, but Sterling Trust publicly denied ever receiving the funds.
It comes after Safe Hands, which had around 45,000 customers, collapsed in March.
The funeral plan sector is facing a clampdown. From this Friday, all firms must be regulated by the Financial Conduct Authority or cease trading.
Anyone who purchased a plan from Unique Funeral Plans should contact its liquidators, Grant Thornton.
Customers who paid by credit card may be able to claim a refund from their provider under Section 75 of the Consumer Credit Act.
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