- Valentine’s Day is around the corner and consumers are being warned
- Dodgy deliveries from flower companies doubled in 2017 in Western Australia
- Nine complaints have been received this year and 42 last year
- Consumer Protection recommends people visit a local and reputable florist
- Receiving flowers is still a special gift for women around the world
Women all dream of receiving the perfect flowers on Valentines Day, but romantics are being warned to be careful about ordering online.
Flowers failing to be delivered is anyone’s worst nightmare, but many consumers experienced this scenario last month according to Western Australia Consumer Protection.
With Valentines Day just around the corner, this is a good reason for loved up couples to be concerned.
Valentine’s Day flowers are popular, but consumers have been warned to be careful
A man was even dumped on Valentines Day last year after his flowers were not delivered.
Consumer protection said nine complaints have been lodged this year and 42 complaints were received in 2017 – double the amount received in 2016.
Women have this year expressed their love for receiving flowers on Valentines Day on social media.
Late deliveries and dead flowers could spoil Valentine’s Day if people are not careful
‘Girls swear up and down they hate Valentines Day, but I can promise you if someone sent me flowers on Valentines Day it would make my entire year,’ one user expressed.
Consumer Protection commissioner David Hillyard recommends people visit a local and reputable florist.
‘When the flowers don’t turn up in time or are wilted, the ACL gives you the right to a remedy, but a refund or delivery at a later date is likely to leave consumers with cold comfort if the flowers are intended for a special day like Valentine’s Day,’ he said.
Consumer Protection in Western Australia suggest ordering locally to avoid any troubles
‘Consider dealing direct with your local florist by ordering on their specific website if you can’t go to their store.
‘If buying online, make sure the website you use is secure, take a screenshot of the photo of the flowers you’re buying and keep a copy of the receipt.
‘Also consider paying by credit card or by PayPal as you can request a chargeback if the flowers don’t turn up.’
Women have expressed their love for flowers on social media