‘We can FINALLY tell the truth’, says former Royal aide ‘bullied by Meghan Markle’

An aide claiming to have been bullied by Meghan Markle today welcomed the Queen’s investigation into her and Harry’s alleged mistreatment of staff and declared: ‘We will finally be able to tell the truth’.

The unnamed palace worker’s claim will pile even more pressure on the Duke and Duchess of Sussex to give evidence to the probe after they were invited to take part by Buckingham Palace. 

The Sussexes are accused of leaving behind a ‘lot of broken people’ with ‘young women broken by their behaviour’ and a source describing one member of their staff as ‘completely destroyed’ by the ordeal.

The Queen has now launched an unprecedented inquiry into allegations that Meghan and Harry bullied their staff – leaving royal employees ‘shaken’ by ‘unhappy memories’ being brought up about a ‘toxic period’ before the couple emigrated.

Devastating claims that the Duchess of Sussex inflicted ’emotional cruelty’ on underlings and ‘drove them out’ were ‘very’ concerning, Buckingham Palace said.  

The whistleblower told The Times: ‘We will finally be able to tell the truth. It’s not going to be easy, but this is very welcome and long overdue. We don’t have to be silent any more’. Lawyers for the Sussexes have vehemently denied they have bullied or mistreated staff.

It came as Meghan Markle accused the Royal Family of ‘perpetuating falsehoods’ about her and Harry in their interview with Oprah Winfrey in a new teaser clip released just hours after Buckingham Palace launched a probe into her alleged bullying of staff.

Ramping up her war of words with the royals, the Duchess of Sussex calls her husband’s family ‘The Firm’ in the 30-second trailer released by CBS today and blames them for speaking out in a show set to be watched by millions around the globe.

Hours after she made the claims, Buckingham Palace revealed the Duke of Edinburgh has undergone a ‘successful procedure for a pre-existing heart condition’ and will remain in hospital for ‘treatment, rest and recuperation for a number of days’.

Prince Philip, 99, had the operation yesterday at St Bartholomew’s Hospital in the City of London, where he was transferred to on Monday after spending 14 days at King Edward VII Hospital in Marylebone due to an infection.   

Harry’s grandfather’s ill health will again increase calls for the couple to postpone its broadcast on CBS in the US on Sunday and on ITV1 in the UK on Monday. 

As hostilities between the Sussexes and the palace ramped up, it also emerged:

• Buckingham Palace says it is ‘very concerned’ about claims Meghan mistreated staff and allegations some were forced out and others left ‘shaking’ and sobbing because of her alleged ’emotional cruelty and manipulation’
• A royal insider scotched hopes they could one day return for royal events such as Trooping the Colour, saying: ‘I can’t ever see those two back on the balcony’;
• New claims that Meghan ‘hissed’ at staff and reduced one aide to tears on a royal tour emerge; 
• Prince Philip’s daughter-in-law Camilla that the Duke was ‘slightly improving’ and that everyone in the Royal Family was ‘keeping our fingers crossed’. Today it emerged he had surgery on his heart;

It came as a royal outsider scotched hopes they could one day return for royal events such as Trooping the Colour, saying: ‘I can’t ever see those two back on the balcony.’ 

Harry and his wife were both labelled ‘outrageous bullies’, according to sensational claims reported yesterday. 

‘Broken’ royal aides told of feeling humiliated, ‘sick’, ‘terrified’, left ‘shaking’ with fear, and being reduced to tears by the duchess.

In an extraordinary statement, Buckingham Palace announced a formal probe into the allegations surrounding the Queen’s grandson and his wife. Members of staff will be invited to contribute in confidence.

The Palace said: ‘We are clearly very concerned about allegations in The Times following claims made by former staff of the Duke and Duchess of Sussex. 

‘Accordingly our HR team will look into the circumstances outlined in the article. Members of staff involved at the time, including those who have left the Royal Household, will be invited to participate to see if lessons can be learned.

‘The household has had a dignity at work policy in place for a number of years and does not and will not tolerate bullying or harassment in the workplace.’

It does not appear that the duke and duchess will be consulted at this stage. However, Harry, 36, and Meghan, 39, have strenuously denied any bullying.

In response to the reports, they accused the Queen’s staff of orchestrating a ‘calculated smear campaign’ ahead of their explosive two-hour ‘tell-all’ interview with Oprah Winfrey being broadcast this weekend.

But Palace sources last night slapped down the smear claim as utterly ‘disingenuous’.

The allegations and resulting probe – as well as accusations by the duchess that Buckingham Palace, and therefore the Queen, are deliberately moving against her – sees a new low in relations between the two parties.

When the couple acrimoniously quit last year as working royals, the elderly monarch made clear her regret and made a point of saying they were still much loved members of her family.

Aides said the hope was that they could still return for family events such as Trooping the Colour, the official celebration of the Queen’s birthday when royals gather on the balcony of Buckingham Palace, and other important occasions.

Last night a royal insider commented: ‘I can’t ever see those two back on the balcony.’

There is no timetable to the investigation but it is understood that any changes in policies and procedures will be shared publicly in an annual review expected later in the year.

Palace officials will be asked why the initial claims of bullying that were made in October 2018 were not acted on at the time.

A royal source told the Daily Mail last night that the emergence of the bullying claims yesterday had ‘shaken’ many staff, both past and present, and brought up ‘many unhappy memories’ about a particularly ‘toxic period’.

The Times revealed allegations that the duchess bullied two assistants and shattered the confidence of another member of staff, and ‘drove them out’ of Kensington Palace. It published a litany of alleged bullying and ’emotional cruelty’.

A Palace source told the paper: ‘There were a lot of broken people. Young women were broken by their behaviour.’ The source described one member of staff as ‘completely destroyed’.

A former aide branded both Harry and his wife ‘outrageous bullies’. Another source claimed that Samantha Cohen, the couple’s private secretary, had also been picked on.

In October 2018, an official complaint was lodged by Jason Knauf, himself one the couple’s most senior advisers.

He wrote: ‘I am very concerned that the duchess was able to bully two PAs out of the household in the past year. The treatment of [X] was totally unacceptable.

‘The duchess seems intent on always having someone in her sights. She is bullying Y and seeking to undermine her confidence.

‘We have had report after report from people who have witnessed unacceptable behaviour towards [Y].’

Harry and Meghan, whose ‘no holds barred’ CBS interview with Miss Winfrey will be broadcast on Sunday in America and in the UK on Monday at 9pm on ITV – which reportedly paid £1million – hit back at the allegations in The Times. A spokesman claimed the newspaper was being ‘used by Buckingham Palace to peddle a wholly false narrative’ before the interview.

Yesterday a senior Palace source told the Mail: ‘This is absolutely untrue. We haven’t been ‘peddling’ anything. It’s disingenuous [to suggest that]. There are far more important things going on in the world [a reference to the pandemic and Prince Philip’s hospitalisation] that have been focusing our attention, rather than the circus around a media interview.’

Another source added: ‘The Palace has 100 per cent refused to discuss in any way, shape or form the interview.

‘Every journalist that has been asking them about it for the last week or so knows that.

‘The view from the start is that nothing good is to be gained from doing that. Their view has not changed. The suggestion that this is a Palace-orchestrated smear campaign is deeply offensive and patently false.’

Mr Knauf, who worked as communications secretary to Harry and Meghan and now heads the Duke and Duchess of Cambridge’s charitable foundation, sent his 2018 email of complaint to Simon Case, then William’s private secretary and now the Cabinet Secretary at Downing Street. 

Mr Case, who is said to have had no managerial responsibility for Harry’s staff but took a keen interest in what was happening, passed it to human resources director Samantha Carruthers.

According to the report in The Times, Mr Knauf, who had already consulted Miss Carruthers, said in his email that she ‘agreed with me on all counts that the situation was very serious’.

Harry had ‘pleaded’ with Mr Knauf not to pursue the allegations, The Times claimed. Lawyers for the couple deny this happened.

The newspaper said it had been approached by former staff to tell their story before the couple’s interview with Miss Winfrey. They claimed that when Meghan was urged to support Palace staff she replied: ‘It’s not my job to coddle people.’

Meghan’s lawyers have vehemently denied she was a bully and claimed that one of the staff had left the job because of misconduct.

They said the former actress was ‘saddened by this latest attack on her character, particularly as someone who has been the target of bullying herself and is deeply committed to supporting those who have experienced pain and trauma’. They added: ‘Let’s just call this what it is – a calculated smear campaign based on misleading and harmful misinformation.’ 

Meghan and Harry have today been accused of being disrespectful to the Queen and her husband after it emerged they won’t delay the release of their Oprah Winfrey interview despite Prince Philip’s health problems.   

The couple are under huge pressure to ask Ms Winfrey to delay the broadcast in the US on Sunday night and across the world on Monday after it was revealed Harry’s 99-year-old grandfather underwent heart surgery yesterday. 

Critics including several MPs have warned them they are ‘badly advised’ to go along with the plan – but the couple insist that it is up to CBS, who don’t have ‘any intention’ to delay the show set to make them millions of dollars in sales and advertising revenue. 

A source close to the Duke and Duchess of Sussex today confirmed that the screening on Sunday night is still expected to go ahead, claiming the decision now lies with the broadcasters set to make millions from the two-hour show.

‘There are a lot of people who are going to talk about this until the programme airs, but the programming and all the rest of it is ultimately up to CBS, we’re not involved in that side of things’, the source said, adding: ‘As it stands, I don’t think there is any intention from the programme maker to change its air date’. 

And in a further indication that the programme will be going ahead in Britain, ITV today shared the same clip that was released by CBS in the early hours of this morning – but this time with the UK broadcaster’s branding in the bottom corner. 

There is growing anger over the broadcast going ahead, with royal experts, fans and MPs calling for its postponement.

Tory MP Bob Blackman told MailOnline: ‘The reality is I don’t think the interview is appropriate at all. The less they say the better, irrespective of the state of health of the Duke of Edinburgh. But to be doing a tell-all interview screened in the UK when he is in hospital – fortunately he appears to have had a successful operation – they are badly advised to put it mildly. None of these royal interviews have gone well… and I can’t see this going any better.’

Mr Blackman said ITV has ‘got a choice to make’. ‘I don’t think they should be showing it,’ he said. ‘Everyone’s sympathies should be for the Queen, a remarkable lady who has given a lifetime of service.’ Another Tory MP, who did not want to be named, said of Harry and Meghan: ‘One day I hope those two discover what it is really like to have problems.’

Deals have been struck across the globe for the rights to broadcast the Sussexes’ Oprah Winfrey interview, ViacomCBS Global Distribution Group said.

The show has been licensed to be shown in more than 17 countries including Australia, Belgium, Canada, Croatia, Iceland, Israel, Italy, The Netherlands, New Zealand, Denmark, Sweden, Norway, Switzerland and the UK, as well as in sub-Saharan Africa, following its US premiere on Sunday. 

CBS Presents Oprah With Meghan And Harry will be screened on networks including Australia’s Network 10 and Canada’s Global TV. 

Meghan makes jaw-dropping claim the Royal Family has ‘perpetuated falsehoods’ about her and Harry in Oprah interview teaser released just hours after Palace launched sensational probe into allegations she bullied staff

Meghan Markle has accused the Royal Family of ‘perpetuating falsehoods’ about her and Harry in their interview with Oprah Winfrey in a new teaser clip released just hours after Buckingham Palace launched a probe into her alleged bullying of staff.

Ramping up her war of words with the royals, the Duchess of Sussex calls her husband’s family ‘The Firm’ in the 30-second trailer released by CBS today and blames them for speaking out in a show set to be watched by millions around the globe.

In a clip set to dramatic music, Ms Winfrey asks her: ‘How do you feel about the Palace hearing you speak your truth today?’ And an emotional Meghan replies: ‘I don’t know how they could expect that after all of this time we would still just be silent if there is an active role that The Firm is playing in perpetuating falsehoods about us’.

The Duchess adds: ‘And, if that comes with risk of losing things, there is a lot that has been lost already.’

It is not known what ‘falsehoods’ Meghan is talking about because the interview was recorded before she was accused of ‘driving out’ two PAs and shattering the confidence of another member of Kensington Palace staff – with one former aide branding Prince Harry and his wife ‘outrageous bullies’ in The Times yesterday.

And last night the Queen launched an unprecedented inquiry into allegations that the couple bullied their staff and devastating claims that the Duchess of Sussex inflicted ’emotional cruelty’ on aides who accuse her of playing the victim. 

Today new claims emerged that royal staff say they are members of the ‘Sussex Survivors’ Club’ after working for the couple, with some claiming they have suffered post-traumatic stress disorder and anxiety because of their treatment by Harry and Meghan. 

And senior palace sources said aides are ‘incandescent’ the Sussexes claimed they were orchestrating a ‘smear campaign’ against the Duchess.

One told the Mirror: ‘It is totally disingenuous, frankly ludicrous and wholly untrue to suggest anyone at the Palace has been peddling disinformation and has been briefing on these matters. There are far, far more important things going on right now than the circus surrounding a media appearance’.

Meghan’s ramping up of the war of words with the palace came as:

Meghan Markle will talk about her experience of race issues in Britain during her interview with Oprah Winfrey.

And in dramatic promotional clips released on Monday, Miss Winfrey is seen asking Meghan if she was ‘silent or silenced’, with the duchess’ answer not revealed.

In response to a comment by the duchess, the presenter says: ‘Almost unsurvivable. Sounds like there was a breaking point?’

At one point in the trailer, Miss Winfrey tells viewers: ‘Just to make it clear to everybody, there is no subject that is off-limits,’ as Meghan nods in agreement.

The clip then cuts to Harry, 36, in a grey suit and white shirt with no tie, as he says: ‘My biggest fear was history repeating itself.’

The teaser then shows Harry and Meghan sitting side by side holding hands as Miss Winfrey says: ‘You have said some pretty shocking things here’.

In a second clip, also set to dramatic music, Prince Harry compares his mother’s situation to the one he says he and Meghan found themselves in.

As he speaks, a picture is shown of him with his mother when he was a little boy.

‘For me, I’m just really relieved and happy to be sitting here talking to you with my wife by my side, because I can’t begin to imagine what it must have been like for her going through this process by herself all those years ago because it’s been unbelievably tough for the two of us. But at least we have each other,’ he says.

Revenge of the Sussex survivors’ club: The extraordinary inside story of how a fairytale turned into a nightmare of ‘traumatised’ staff – by Royal Editor REBECCA ENGLISH, who saw so much of it herself

It is the one royal group that no one wants to join. Referred to only half-jokingly as the ‘Sussex Survivors’ Club’, its membership is sadly rising.

But its select band of members have one thing in common: all have worked for the Duke and Duchess of Sussex and lived to tell the tale.

Joking aside, some even believe they may have a form of post-traumatic stress, defined by doctors as an anxiety disorder caused by distressing or frightening events.

Such experiences, of course, are now widely acknowledged not to be limited to soldiers who have undergone traumatic experiences on the battlefield, but also to people at work.

Even if that work is in a palace.

And today, many former palace staff look back on the moment that Prince Harry introduced to the world his beautiful, intelligent and passionate bride-to-be as the beginning of one of the most traumatic periods in their lives.

Let us be clear: Harry is a complex man but one with a strong sense of natural justice and charity, given to acts of compassion and kindness.

‘He wears his heart on his sleeve and genuinely wants to do good in the world,’ one admirer tells me.

But he is also equally capable, say those who know him well and like him, of behaving ‘like an absolute brat’.

It had been clear for years to anyone he came into contact with that he wasn’t happy working with the palace machinery – or, particularly, the British media (sometimes understandably so).

He was, they say, always capable of self-destructively ‘pressing the nuclear button’ on his royal life.

Meghan, they stress, was simply the catalyst.

But the result was more toxic, more personally harmful, than anyone could ever have imagined.

To begin with, however, the atmosphere at Kensington Palace was heady and exciting.

Here was a glamorous couple, clearly deeply in love. Meghan was the missing piece of the jigsaw that poor, motherless Harry had been searching for all those years.

Famously she once paid for an ice cream stand for her new staff at Kensington Palace, with the event later – surprise! – being breathlessly revealed in People, a ‘pro-Sussex’ American magazine, as the ‘best day of work, ever’.

More than that, they were a couple determined to do good on a world stage – at the same time sprinkling a little stardust on Britain’s ‘fusty’ old Royal Family.

And their small team of loyal staff believed in them – until, that is, the scales fell from their eyes.

Notoriously, within a few weeks of Meghan’s arrival in England and the announcement of the couple’s engagement in November 2017, word was leaking out about the couple’s ‘autocratic’ and ‘difficult’ behaviour.

Occasionally it slipped into print: that Meghan (a claim robustly sourced by the Mail) had refused to wear a hat on her first official engagement with the Queen in Chester, despite being strongly advised it would be appropriate and respectful to do so.

Then came the famous row over which tiara she wanted to wear to the couple’s wedding, resulting in Harry publicly admonishing one of the Queen’s most senior members of staff, Angela Kelly: ‘What Meghan wants, Meghan gets.’

There were also claims that the Duchess of Cambridge had told Meghan she shouldn’t speak to her staff so dismissively and that there was so much friction at a pre-wedding bridesmaid fitting that Kate was left in tears.

The Times has reported that the ‘febrile’ atmosphere within Kensington Palace saw staff, on occasion, weeping. Two say they were bullied by the duchess, a third that they had been ‘humiliated’ by her.

The paper quotes one aide, who was anticipating a confrontation with Meghan, as saying: ‘I can’t stop shaking.’ At first, my sources tell me, Harry tried to keep the peace, gently placating his wife and quietly apologising to staff.

On one occasion described to me by several sources, he even gently admonished Meghan about the way she behaved with palace staff – many of whom work long hours for relatively little money out of pride for the institution – after a particularly explosive encounter.

The details are subject to conjecture (and have become something of a palace legend) but resulted in Harry speaking to one of his close protection officers, who confirmed his fiancee’s behaviour.

But as the weeks went on, the prince became increasingly hostile to his once-loyal aides.

The Times has claimed Harry knew of a complaint made by the couple’s former communications secretary, Jason Knauf, that Meghan had driven two personal assistants out of the household and was undermining the confidence of a third staff member. Harry is said to have had a meeting with Mr Knauf in which he begged him not to pursue it. The Sussexes deny this.

They also describe the allegations as ‘old’, ‘distorted’ and aimed at ‘undermining’ Meghan. It has been suggested by others that staff may have ‘misunderstood’ Meghan’s more direct, American style. But I have personally witnessed more than one member of staff driven to tears by the treatment they were subjected to by the duke and duchess before the couple acrimoniously quit as working royals.

One person sobbed down the phone to me after a particularly harrowing day. They clearly felt emotionally broken and could no longer cope with the pressure they were being subjected to.

Others have indicated to me they were being asked to behave in a manner they did not feel professionally comfortable with, particularly in their dealings with the media. Several aides have also told me that Meghan in particular was very good at ‘drawing’ staff into her confidence, flattering them as if they were the only person in the world she could trust and asking them to help her with various duties.

Often these were things that were far beyond the scope of their normal work – in one case being instructed to make plans for her father Thomas to be flown from his home in Mexico before the wedding and taken to a fully-stocked ‘safe house’ in LA for a few days in order to fool any waiting media.

And then, when things didn’t go to plan, the sun would no longer shine on them. It was made ‘horribly clear’ they were out of favour.

Toxic, hostile, distrustful, poisonous: all words I have heard regularly used over the past few years to describe people’s experiences working in the Sussexes’ household.

The Times reports matters became so bad that Mr Knauf, an experienced PR operator who cut his teeth defending the bank RBS at the height of its financial scandal, decided to put his strongly held concerns in writing.

He made clear in October 2018, little more than six months after the couple married, that he believed the duchess had already driven two members of staff out and another was being targeted.

‘I am very concerned that the duchess was able to bully two PAs out of the household in the past year. The treatment of [redacted] was totally unacceptable,’ he wrote.

‘The duchess seems intent on always having someone in her sights. She is bullying ‘Y’ and seeking to undermine her confidence. We have had report after report from people who have witnessed unacceptable behaviour towards Y.’

The Times has chosen not to match incidents to individual names, but the members of staff leaving the Sussexes’ employment were all women and all seasoned professionals. A well-placed source said: ‘[One woman’s] job was highly pressurised and in the end it became too much. She put up with quite a lot. Meghan put a lot of demands on her and it ended up with her in tears.’ One member of staff, a seasoned professional, was initially said to have left on good terms.

But I have since been told that this popular aide was deeply unhappy about her experience working for the duchess and had been ‘desperate’ to get out as long as she could professionally put a brave face on it. Likewise a third member of staff. Mr Knauf makes clear in his email, as reported by The Times, that he was also concerned about the couple’s hugely experienced deputy private secretary, Samantha Cohen. She had worked for the Queen for more than 20 years and was personally persuaded by the monarch to stay on and help the couple navigate their first few years of royal life.

He indicated that she was experiencing extreme stress and said: ‘I questioned if the Household policy on bullying and harassment applies to principals [the term used to refer to a member of the royal family].’

One source tells me wryly, with an eye to Meghan’s much-hyped championing of female empowerment: ‘Note that everyone concerned was a woman.’

Another adds: ‘Sam always made clear that it was like working for a couple of teenagers. They were impossible and pushed her to the limit. She was miserable.’

The Times also makes reference to an incident during the couple’s tour to Australia, New Zealand, Fiji and Tonga in 2018, which was a particularly difficult one for all concerned, Meghan included. She was, of course, pregnant at the time.

The newspaper reports how Meghan cut short a visit to a market in Fiji because she was concerned about the presence of a UN organisation promoting women, with which she had worked before and made clear she no longer wished to have anything to do with.

At the time officials had suggested that it was because it was humid and the crowd was oppressive in the market.

I was there at the time and witnessed Meghan turn and ‘hiss’ at a member of her entourage, clearly incandescent with rage about something, and demand to leave.

I later saw that same – female – highly distressed member of staff sitting in an official car, with tears running down her face. Our eyes met and she lowered hers, humiliation etched on her features.

At the time I was unable to document anything as I couldn’t conclusively link the two incidents together, despite my suspicions. I have subsequently found out from other sources that my instincts were right.

It should be stressed that lawyers for the duchess said she met other leaders from UN Women later on the tour and denied she left for the reason alleged.

So why has this all come out now, you might ask?

The Times makes clear that these aides have ‘hit back’ before Meghan’s bombshell interview with Oprah Winfrey this Sunday.

The newspaper says it was approached by sources because they felt ‘only a partial version had emerged of Meghan’s two years as a working member of the royal family and they wished to tell their side’.

They were also concerned at how such matters were handled by the palace.

One source put it more succinctly to me yesterday. ‘Those concerned are fed up with the sheer hypocrisy of it all. The suggestion that they [the Sussexes] were being bullied and forced out when others were experiencing that very treatment at their hands!’ exclaimed the source.

Another insider told me they believed some staff had even sought psychological therapy over their experiences – something that Harry, who moved the nation when he revealed how he had himself sought professional help to cope with the emotional fall-out over his mother’s death and has long campaigned on mental health issues, should know all about.

‘People have been broken by this, genuinely so. Absolutely traumatised,’ I am told.

Lawyers for the duchess say she wished to fit in and be accepted and had left her life in North America to commit to her new role.

What a sad, sorry mess.

The irony, another source says, is that no one wanted a battle. But the Sussexes have waged this war and enough is enough.

Those aides who have broken the royal omerta say they refuse to sit by and watch Harry and Meghan’s ‘duplicitous’ behaviour, especially when ‘good people and brilliant professionals’ are having their reputations unfairly traduced. One source warns: ‘The royals cannot fight back. ‘Never complain, never explain.’ But they can.’

A spokesman for the Sussexes has told The Times that they are the victims of a ‘calculated smear campaign based on misleading and harmful information’.

They have said the duchess is ‘saddened by this latest attack on her character, particularly as someone who has been the target of bullying herself and is deeply committed to supporting those who have experienced pain and trauma.’

Royals’ Meghan ‘bully’ crisis: As Buckingham Palace launches an unprecedented investigation into sensational bullying claims against Meghan, make no mistake this is a crisis that echoes the Abdication, writes RICHARD KAY

When Jason Knauf left the Treasury to go and work for RBS — the bank that had been bailed out with £45 billion of taxpayers’ money following the 2008 financial crisis — he was dubbed ‘gamekeeper turned poacher’.

But his silky skills in crisis management were never tested there as they were in his next big job — working for Prince Harry and the Duchess of Sussex.

Yesterday, the quietly spoken American was revealed to have been the author of a sensational bullying complaint against former actress Meghan, which threatens a new royal crisis every bit as divisive as the War of the Waleses.

That, of course, was the bitter and acrimonious battle for public sympathy waged between Princess Diana and Prince Charles throughout the 1990s.

Mr Knauf’s email, alleging that the Duchess’s intimidating behaviour had driven two personal assistants out of the household, reopens a rift far more critical and damaging for the future of the monarchy: the split between Harry and his brother, Prince William.

But last night the email had an even more shocking immediate effect.

Stung by Meghan’s astonishing statement in response to allegations of bullying — that she was the victim of a ‘smear’ and that the newspaper that published the email was ‘being used by Buckingham Palace to peddle a wholly false narrative’ — the Queen hit back.

Announcing an inquiry into the claims about the two employees who left their jobs and a third whose confidence was said to have been undermined is an astonishing development.

Never before has the Palace held a member of the Royal Family to account, and its move represents a serious blow to the Duchess’s carefully curated status of victimhood.

It also shows that the Queen’s deep reserve of patience for her grandson, Harry, has reached a tipping point.

The move was not just a result of the incendiary remarks of the Sussexes’ American public relations team, but also because of the implications that the Palace could face legal action over nothing being done when the complaints were first raised. In other words, a cover-up.

I also understand that individuals who fear their reputations will be damaged in the Sussexes’ upcoming Oprah Winfrey TV interview have demanded the protection of the Palace.

‘The Palace is taking the gravity of the situation extremely seriously,’ I am told.

Even to the most neutral and fair-minded of observers, the bombshell revelations coming just four days before the Oprah interview is broadcast, represent a moment of potential danger for the Royal Family.

It has echoes, too, of the dramas that followed the Abdication of Edward VIII in 1936, when the Queen’s father reluctantly took the throne as George VI, triggering years of hostility between the brothers and, crucially, their wives.

The Queen Mother blamed, and never forgave, the Duchess of Windsor — the former Wallis Simpson — for the premature death of her husband.

Just who leaked Mr Knauf’s 2018 email to The Times scarcely matters. Its very existence suggests an escalation in the fraught relationship between William and Harry.

The reason? Mr Knauf’s current job as the Duke of Cambridge’s right-hand man.

For more than two years he has worked exclusively for Prince William, and is now chief executive of the Cambridges’ Royal Foundation.

His email was one of a series of claims about Meghan’s treatment of staff after former aides accused her of ’emotional cruelty and manipulation’, which had reduced them to tears and left them ‘shaking’ with fear.

The fact aides had managed to keep a lid on these troubling claims for so long demonstrates the unease over what might be unleashed when the Oprah interview is broadcast in the U.S. on Sunday night.

It is also a sign that the Palace will not sit back and allow the Sussexes’ partial and highly selective account of their brief life as working royals to go unchallenged.

Yesterday, royal officials were insisting that the complaints about Meghan, which began to surface within weeks of her and Harry’s starry Windsor wedding, were not being orchestrated by Buckingham Palace or by members of the Queen’s family.

Their focus, they said, was on 99-year-old Prince Philip, who remains a patient at Barts Hospital in London.

All the same, some courtiers are privately describing developments as ‘the Crown getting its revenge in first’.

Whatever the case, you don’t have to be much of a conspiracy theorist to see a pattern in the revelations.

For on any reading of the claims, what appears to emerge is a streak of wilfulness in Meghan and a pusillanimous Harry torn between his family and his wife.

As someone who has reported on the royals for 35 years, I have heard of complaints about the failings of the royals’ internal human resources departments on a number of occasions — and they were a key factor in the war of words between Charles and Diana.

This probably accounts for Mr Knauf’s pointed observation in a 2018 email leaked to The Times this week. It said that while the household’s head of human resources, Samantha Carruthers, had ‘agreed with me on all counts that the situation was serious . . . I remain concerned that nothing will be done’.

The intervention of the Queen last night indicates that was almost certainly true.

Sources quoted by The Times claim HR attitudes were ‘How can we make this go away?’, rather that addressing it.

According to insiders, senior figures in all the major royal households knew of the reports that young women were being bullied to the point of tears.

‘The institution just protected Meghan,’ it was claimed.

How ironic that it should be ‘the men in grey suits’ — the very people whom the Duchess of Sussex has complained had been so hostile to her — who protected her from these sulphurous claims.

By now stories of Meghan’s behaviour were circulating openly. One story that reached my ears was of a very junior assistant who had gone from being Meghan’s favourite to being told that she had become ‘over familiar’.

Another was how morning staff meetings over coffee, which Harry himself made, had stopped when Meghan apparently engaged a butler, ending the informality at a stroke. Harmless enough, you may think, but there were other accounts, too.

One figure, working in a different part of the royal estate, was alleged to have been reprimanded for giving Harry a present to mark his engagement.

And there have been claims that behind the glowing headlines of the couple’s first big overseas tour, in October 2018, all was not well at Admiralty House, Australia’s governor general’s residence which hosted Harry and Meghan.

How conflicting this must all have been for Harry, who had been brought up by both his mother and father to respect the staff who work for the Royal Family.

But it was Mr Knauf’s devastating conclusion about bullying by ‘principals’ that was to have the greatest impact.

Prince William was appalled by the reports that reached his ears, and many now wonder whether it was this that ultimately led to the split between the brothers.

Initially, I understand, Harry acknowledged that something was not right, but he swiftly backed his wife.

At the time William and Harry shared their staff, but the issue of their treatment became so acute that William and his aides accelerated the process of splitting the household in two. ‘What was a long-term plan became an immediate plan,’ said a source.

Suddenly the ‘Fab Four’, as the two couples had been dubbed, were no longer quite so fabulous.

Harry and Meghan moved out of Kensington Palace and went to live at their new home, Frogmore Cottage in Windsor, taking their own staff with them.

Mr Knauf, meanwhile, took up a job as an adviser to the Duke of Cambridge.

To the public, the unravelling of the special relationship of two brothers who had been so close because of adversity — as well as their unique circumstance — was as perplexing as it was heartbreaking.

The picture of the princes and their wives barely acknowledging one another at last year’s Commonwealth Day service at Westminster Abbey could not have contrasted more than with that joyful Christmas Day at Sandringham in 2017, when all four had been wreathed in smiles.

William has looked on with mounting dismay as his brother and sister-in-law have used their new Californian pulpit to wage war on the Press and, more recently, on their own family and the institution that serves it.

His hope that Harry, who more than anyone else knows the burdens William faces as the future king, would be at his side has vanished to be replaced by a fear that his disgruntled brother and sister-in-law are morphing ever more into a modern-day version of the Duke and Duchess of Windsor.

That may also indicate William’s hand in last night’s Palace intervention. Bullying and remedies to prevent it, are, after all, at the heart of his mental health charity, Heads Together.

Even when such damaging allegations are made on the Palace’s own doorstep, doing nothing is not an option.

Palace probes claims Meghan bullied staff: Sensation as Queen orders investigation as aide alleges that duchess drove staff out

By Rebecca English and Sam Greenhill for the Daily Mail 

The Queen launched an unprecedented inquiry last night into allegations that Meghan and Harry bullied their staff.

Devastating claims that the Duchess of Sussex inflicted ’emotional cruelty’ on aides and ‘drove them out’ were ‘very’ concerning, Buckingham Palace said.

Harry and his wife were both also labelled ‘outrageous bullies’, according to sensational claims reported yesterday. 

‘Broken’ royal aides told of feeling humiliated, ‘sick’, ‘terrified’, left ‘shaking’ with fear, and being reduced to tears by the duchess.

In an extraordinary statement, Buckingham Palace announced a formal probe into the allegations surrounding the Queen’s grandson and his wife. Members of staff will be invited to contribute in confidence.

The Palace said: ‘We are clearly very concerned about allegations in The Times following claims made by former staff of the Duke and Duchess of Sussex. 

‘Accordingly our HR team will look into the circumstances outlined in the article. Members of staff involved at the time, including those who have left the Royal Household, will be invited to participate to see if lessons can be learned.

‘The household has had a dignity at work policy in place for a number of years and does not and will not tolerate bullying or harassment in the workplace.’

It does not appear that the duke and duchess will be consulted at this stage. However, Harry, 36, and Meghan, 39, have strenuously denied any bullying.

In response to the reports, they accused the Queen’s staff of orchestrating a ‘calculated smear campaign’ ahead of their explosive two-hour ‘tell-all’ interview with Oprah Winfrey being broadcast this weekend.

But Palace sources last night slapped down the smear claim as utterly ‘disingenuous’.

The allegations and resulting probe – as well as accusations by the duchess that Buckingham Palace, and therefore the Queen, are deliberately moving against her – sees a new low in relations between the two parties.

When the couple acrimoniously quit last year as working royals, the elderly monarch made clear her regret and made a point of saying they were still much loved members of her family.

Aides said the hope was that they could still return for family events such as Trooping the Colour, the official celebration of the Queen’s birthday when royals gather on the balcony of Buckingham Palace, and other important occasions.

Last night a royal insider commented: ‘I can’t ever see those two back on the balcony.’

There is no timetable to the investigation but it is understood that any changes in policies and procedures will be shared publicly in an annual review expected later in the year.

Palace officials will be asked why the initial claims of bullying that were made in October 2018 were not acted on at the time.

A royal source told the Daily Mail last night that the emergence of the bullying claims yesterday had ‘shaken’ many staff, both past and present, and brought up ‘many unhappy memories’ about a particularly ‘toxic period’.

The Times revealed allegations that the duchess bullied two assistants and shattered the confidence of another member of staff, and ‘drove them out’ of Kensington Palace. It published a litany of alleged bullying and ’emotional cruelty’.

A Palace source told the paper: ‘There were a lot of broken people. Young women were broken by their behaviour.’ The source described one member of staff as ‘completely destroyed’.

A former aide branded both Harry and his wife ‘outrageous bullies’. Another source claimed that Samantha Cohen, the couple’s private secretary, had also been picked on.

In October 2018, an official complaint was lodged by Jason Knauf, himself one the couple’s most senior advisers.

He wrote: ‘I am very concerned that the duchess was able to bully two PAs out of the household in the past year. The treatment of [X] was totally unacceptable.

‘The duchess seems intent on always having someone in her sights. She is bullying Y and seeking to undermine her confidence.

‘We have had report after report from people who have witnessed unacceptable behaviour towards [Y].’

Harry and Meghan, whose ‘no holds barred’ CBS interview with Miss Winfrey will be broadcast on Sunday in America and in the UK on Monday at 9pm on ITV – which reportedly paid £1million – hit back at the allegations in The Times. A spokesman claimed the newspaper was being ‘used by Buckingham Palace to peddle a wholly false narrative’ before the interview.

Yesterday a senior Palace source told the Mail: ‘This is absolutely untrue. We haven’t been ‘peddling’ anything. It’s disingenuous [to suggest that]. There are far more important things going on in the world [a reference to the pandemic and Prince Philip’s hospitalisation] that have been focusing our attention, rather than the circus around a media interview.’

Another source added: ‘The Palace has 100 per cent refused to discuss in any way, shape or form the interview.

‘Every journalist that has been asking them about it for the last week or so knows that.

‘The view from the start is that nothing good is to be gained from doing that. Their view has not changed. The suggestion that this is a Palace-orchestrated smear campaign is deeply offensive and patently false.’

Mr Knauf, who worked as communications secretary to Harry and Meghan and now heads the Duke and Duchess of Cambridge’s charitable foundation, sent his 2018 email of complaint to Simon Case, then William’s private secretary and now the Cabinet Secretary at Downing Street. 

Mr Case, who is said to have had no managerial responsibility for Harry’s staff but took a keen interest in what was happening, passed it to human resources director Samantha Carruthers.

According to the report in The Times, Mr Knauf, who had already consulted Miss Carruthers, said in his email that she ‘agreed with me on all counts that the situation was very serious’.

Harry had ‘pleaded’ with Mr Knauf not to pursue the allegations, The Times claimed. Lawyers for the couple deny this happened.

The newspaper said it had been approached by former staff to tell their story before the couple’s interview with Miss Winfrey. They claimed that when Meghan was urged to support Palace staff she replied: ‘It’s not my job to coddle people.’

Meghan’s lawyers have vehemently denied she was a bully and claimed that one of the staff had left the job because of misconduct.They said the former actress was ‘saddened by this latest attack on her character, particularly as someone who has been the target of bullying herself and is deeply committed to supporting those who have experienced pain and trauma’. They added: ‘Let’s just call this what it is – a calculated smear campaign based on misleading and harmful misinformation.’ 

Revenge of the Sussex survivors’ club: The extraordinary inside story of how a fairytale turned into a nightmare of ‘traumatised’ staff – by Royal Editor REBECCA ENGLISH, who saw so much of it herself

It is the one royal group that no one wants to join. Referred to only half-jokingly as the ‘Sussex Survivors’ Club’, its membership is sadly rising.

But its select band of members have one thing in common: all have worked for the Duke and Duchess of Sussex and lived to tell the tale.

Joking aside, some even believe they may have a form of post-traumatic stress, defined by doctors as an anxiety disorder caused by distressing or frightening events.

Such experiences, of course, are now widely acknowledged not to be limited to soldiers who have undergone traumatic experiences on the battlefield, but also to people at work.

Even if that work is in a palace.

And today, many former palace staff look back on the moment that Prince Harry introduced to the world his beautiful, intelligent and passionate bride-to-be as the beginning of one of the most traumatic periods in their lives.

Let us be clear: Harry is a complex man but one with a strong sense of natural justice and charity, given to acts of compassion and kindness.

‘He wears his heart on his sleeve and genuinely wants to do good in the world,’ one admirer tells me.

But he is also equally capable, say those who know him well and like him, of behaving ‘like an absolute brat’.

It had been clear for years to anyone he came into contact with that he wasn’t happy working with the palace machinery – or, particularly, the British media (sometimes understandably so).

He was, they say, always capable of self-destructively ‘pressing the nuclear button’ on his royal life.

Meghan, they stress, was simply the catalyst.

But the result was more toxic, more personally harmful, than anyone could ever have imagined.

To begin with, however, the atmosphere at Kensington Palace was heady and exciting.

Here was a glamorous couple, clearly deeply in love. Meghan was the missing piece of the jigsaw that poor, motherless Harry had been searching for all those years.

Famously she once paid for an ice cream stand for her new staff at Kensington Palace, with the event later – surprise! – being breathlessly revealed in People, a ‘pro-Sussex’ American magazine, as the ‘best day of work, ever’.

More than that, they were a couple determined to do good on a world stage – at the same time sprinkling a little stardust on Britain’s ‘fusty’ old Royal Family.

And their small team of loyal staff believed in them – until, that is, the scales fell from their eyes.

Notoriously, within a few weeks of Meghan’s arrival in England and the announcement of the couple’s engagement in November 2017, word was leaking out about the couple’s ‘autocratic’ and ‘difficult’ behaviour.

Occasionally it slipped into print: that Meghan (a claim robustly sourced by the Mail) had refused to wear a hat on her first official engagement with the Queen in Chester, despite being strongly advised it would be appropriate and respectful to do so.

Then came the famous row over which tiara she wanted to wear to the couple’s wedding, resulting in Harry publicly admonishing one of the Queen’s most senior members of staff, Angela Kelly: ‘What Meghan wants, Meghan gets.’

There were also claims that the Duchess of Cambridge had told Meghan she shouldn’t speak to her staff so dismissively and that there was so much friction at a pre-wedding bridesmaid fitting that Kate was left in tears.

The Times has reported that the ‘febrile’ atmosphere within Kensington Palace saw staff, on occasion, weeping. Two say they were bullied by the duchess, a third that they had been ‘humiliated’ by her.

The paper quotes one aide, who was anticipating a confrontation with Meghan, as saying: ‘I can’t stop shaking.’ At first, my sources tell me, Harry tried to keep the peace, gently placating his wife and quietly apologising to staff.

On one occasion described to me by several sources, he even gently admonished Meghan about the way she behaved with palace staff – many of whom work long hours for relatively little money out of pride for the institution – after a particularly explosive encounter.

The details are subject to conjecture (and have become something of a palace legend) but resulted in Harry speaking to one of his close protection officers, who confirmed his fiancee’s behaviour.

But as the weeks went on, the prince became increasingly hostile to his once-loyal aides.

The Times has claimed Harry knew of a complaint made by the couple’s former communications secretary, Jason Knauf, that Meghan had driven two personal assistants out of the household and was undermining the confidence of a third staff member. Harry is said to have had a meeting with Mr Knauf in which he begged him not to pursue it. The Sussexes deny this.

They also describe the allegations as ‘old’, ‘distorted’ and aimed at ‘undermining’ Meghan. It has been suggested by others that staff may have ‘misunderstood’ Meghan’s more direct, American style. But I have personally witnessed more than one member of staff driven to tears by the treatment they were subjected to by the duke and duchess before the couple acrimoniously quit as working royals.

One person sobbed down the phone to me after a particularly harrowing day. They clearly felt emotionally broken and could no longer cope with the pressure they were being subjected to.

Others have indicated to me they were being asked to behave in a manner they did not feel professionally comfortable with, particularly in their dealings with the media. Several aides have also told me that Meghan in particular was very good at ‘drawing’ staff into her confidence, flattering them as if they were the only person in the world she could trust and asking them to help her with various duties.

Often these were things that were far beyond the scope of their normal work – in one case being instructed to make plans for her father Thomas to be flown from his home in Mexico before the wedding and taken to a fully-stocked ‘safe house’ in LA for a few days in order to fool any waiting media.

And then, when things didn’t go to plan, the sun would no longer shine on them. It was made ‘horribly clear’ they were out of favour.

Toxic, hostile, distrustful, poisonous: all words I have heard regularly used over the past few years to describe people’s experiences working in the Sussexes’ household.

The Times reports matters became so bad that Mr Knauf, an experienced PR operator who cut his teeth defending the bank RBS at the height of its financial scandal, decided to put his strongly held concerns in writing.

He made clear in October 2018, little more than six months after the couple married, that he believed the duchess had already driven two members of staff out and another was being targeted.

‘I am very concerned that the duchess was able to bully two PAs out of the household in the past year. The treatment of [redacted] was totally unacceptable,’ he wrote.

‘The duchess seems intent on always having someone in her sights. She is bullying ‘Y’ and seeking to undermine her confidence. We have had report after report from people who have witnessed unacceptable behaviour towards Y.’

The Times has chosen not to match incidents to individual names, but the members of staff leaving the Sussexes’ employment were all women and all seasoned professionals. A well-placed source said: ‘[One woman’s] job was highly pressurised and in the end it became too much. She put up with quite a lot. Meghan put a lot of demands on her and it ended up with her in tears.’ One member of staff, a seasoned professional, was initially said to have left on good terms.

But I have since been told that this popular aide was deeply unhappy about her experience working for the duchess and had been ‘desperate’ to get out as long as she could professionally put a brave face on it. Likewise a third member of staff. Mr Knauf makes clear in his email, as reported by The Times, that he was also concerned about the couple’s hugely experienced deputy private secretary, Samantha Cohen. She had worked for the Queen for more than 20 years and was personally persuaded by the monarch to stay on and help the couple navigate their first few years of royal life.

He indicated that she was experiencing extreme stress and said: ‘I questioned if the Household policy on bullying and harassment applies to principals [the term used to refer to a member of the royal family].’

One source tells me wryly, with an eye to Meghan’s much-hyped championing of female empowerment: ‘Note that everyone concerned was a woman.’

Another adds: ‘Sam always made clear that it was like working for a couple of teenagers. They were impossible and pushed her to the limit. She was miserable.’

The Times also makes reference to an incident during the couple’s tour to Australia, New Zealand, Fiji and Tonga in 2018, which was a particularly difficult one for all concerned, Meghan included. She was, of course, pregnant at the time.

The newspaper reports how Meghan cut short a visit to a market in Fiji because she was concerned about the presence of a UN organisation promoting women, with which she had worked before and made clear she no longer wished to have anything to do with.

At the time officials had suggested that it was because it was humid and the crowd was oppressive in the market.

I was there at the time and witnessed Meghan turn and ‘hiss’ at a member of her entourage, clearly incandescent with rage about something, and demand to leave.

I later saw that same – female – highly distressed member of staff sitting in an official car, with tears running down her face. Our eyes met and she lowered hers, humiliation etched on her features.

At the time I was unable to document anything as I couldn’t conclusively link the two incidents together, despite my suspicions. I have subsequently found out from other sources that my instincts were right.

It should be stressed that lawyers for the duchess said she met other leaders from UN Women later on the tour and denied she left for the reason alleged.

So why has this all come out now, you might ask?

The Times makes clear that these aides have ‘hit back’ before Meghan’s bombshell interview with Oprah Winfrey this Sunday.

The newspaper says it was approached by sources because they felt ‘only a partial version had emerged of Meghan’s two years as a working member of the royal family and they wished to tell their side’.

They were also concerned at how such matters were handled by the palace.

One source put it more succinctly to me yesterday. ‘Those concerned are fed up with the sheer hypocrisy of it all. The suggestion that they [the Sussexes] were being bullied and forced out when others were experiencing that very treatment at their hands!’ exclaimed the source.

Another insider told me they believed some staff had even sought psychological therapy over their experiences – something that Harry, who moved the nation when he revealed how he had himself sought professional help to cope with the emotional fall-out over his mother’s death and has long campaigned on mental health issues, should know all about.

‘People have been broken by this, genuinely so. Absolutely traumatised,’ I am told.

Lawyers for the duchess say she wished to fit in and be accepted and had left her life in North America to commit to her new role.

What a sad, sorry mess.

The irony, another source says, is that no one wanted a battle. But the Sussexes have waged this war and enough is enough.

Those aides who have broken the royal omerta say they refuse to sit by and watch Harry and Meghan’s ‘duplicitous’ behaviour, especially when ‘good people and brilliant professionals’ are having their reputations unfairly traduced. One source warns: ‘The royals cannot fight back. ‘Never complain, never explain.’ But they can.’

A spokesman for the Sussexes has told The Times that they are the victims of a ‘calculated smear campaign based on misleading and harmful information’.

They have said the duchess is ‘saddened by this latest attack on her character, particularly as someone who has been the target of bullying herself and is deeply committed to supporting those who have experienced pain and trauma.’

 

Meghan makes jaw-dropping claim the Royal Family has ‘perpetuated falsehoods’ about her and Harry in Oprah interview teaser released just hours after Palace launched sensational probe into allegations she bullied staff 

By Harriet Alexander for Dailymail.com, Jemma Carr and Martin Robinson for MailOnline 

Meghan Markle has accused the Royal Family of ‘perpetuating falsehoods’ about them in her interview with Oprah Winfrey in a new teaser clip released just hours after Buckingham Palace launched a prope into her alleged bullying of staff.

The Duchess of Sussex calls her husband’s family ‘The Firm’ in the 30-second trailer released by CBS today and blames the royals for speaking out in a show set to be watched by millions around the globe.

Winfrey asks Markle: ‘How do you feel about the Palace hearing you speak your truth today?’ And an emotional Meghan replies: ‘I don’t know how they could expect that after all of this time we would still just be silent if there is an active role that The Firm is playing in perpetuating falsehoods about us’.

The Duchess adds: ‘And, if that comes with risk of losing things, there is a lot that has been lost already.’

It is not known what ‘falsehoods’ Meghan is talking about because the clip was recorded before her she was accused of ‘driving out’ two PAs and shattering the confidence of another member of Kensington Palace staff – with one former aide branding Prince Harry and his wife ‘outrageous bullies’ in The Times on Wednesday.

And last night the Queen launched an unprecedented inquiry last night into allegations that the couple bullied their staff and devastating claims that the Duchess of Sussex inflicted ‘emotional cruelty’ on aides who accuse her of playing the victim.   

Meghan’s ramping up of the war of words with the palace came as:

• Buckingham Palace says it is ‘very concerned’ about claims Meghan mistreated staff and allegations some were forced out and others left ‘shaking’ and sobbing because of her alleged ’emotional cruelty and manipulation’
• New claims that Meghan ‘hissed’ at staff and reduced one aide to tears on a royal tour emerge; 
• Prince Philip spends another night in hospital as he heads towards three weeks as a patient needing heart treatment;

The new clip came as Buckingham Palace announced they will launch an investigation into allegations that Markle bullied royal aides.

The Duchess of Sussex is accused of ‘driving out’ two PAs and shattering the confidence of another member of Kensington Palace staff – with one former aide branding Prince Harry and his wife ‘outrageous bullies’ in The Times on Wednesday.

It also claimed the monarchy’s ‘men in gray suits’ were aware of the purported actions of the duchess – but did ‘absolutely nothing to protect people’. 

Meghan has denied the allegations and accused the newspaper of being ‘used by Buckingham Palace to peddle a wholly false narrative’ about her. 

Royal officials initially refused to comment, with sources telling MailOnline that aides and senior family members are focused on Prince Philip’s health problems in hospital.

But on Wednesday night, the Palace confirmed that its HR team will ‘look into’ the allegations, saying it ‘does not and will not tolerate bullying or harassment in the workplace’.

A  spokesperson said: ‘We are clearly very concerned about allegations in The Times following claims made by former staff of The Duke and Duchess of Sussex.  

‘Accordingly our HR team will look into the circumstances outlined in the article.

‘Members of staff involved at the time, including those who have left the Household, will be invited to participate to see if lessons can be learned.  

‘The Royal Household has had a Dignity at Work policy in place for a number of years and does not and will not tolerate bullying or harassment in the workplace.’ 

It is understood the palace hopes to start the investigation soon.

Any changes in policies or procedures will be shared in the Sovereign Grant report which is published annually and documents royal accounts for the year. 

Meghan said The Times is being ‘used by Buckingham Palace to peddle a wholly false narrative based on misleading and harmful misinformation’ about her treatment of staff after former aides accused her of ’emotional cruelty and manipulation’, reducing them to tears and leaving them ‘shaking’ with fear.

Her lawyers said the former actress was ‘saddened by this latest attack on her character, particularly as someone who has been the target of bullying herself and is deeply committed to supporting those who have experienced pain and trauma’. 

Jason Knauf – the Sussexes’ then communications secretary who now heads the Duke and Duchess of Cambridge’s charitable foundation – made a bullying complaint in October 2018 in an apparent attempt to force Buckingham Palace to protect staff.

A source told the newspaper Harry begged his senior aide not to take the matter further, but it also reported lawyers for the duke and duchess deny the meeting took place and that Harry would not have interfered with staff matters.

Knauf reportedly sent an email outlining the duchess’s alleged actions to Simon Case – the Duke of Cambridge’s then private secretary and now the cabinet secretary – after conversations with Samantha Carruthers, the head of human resources. 

Case then forwarded it to Carruthers, who was based at Clarence House. 

The Times reported Knauf wrote in his email: ‘I am very concerned that the duchess was able to bully two PAs out of the household in the past year. The treatment of X was totally unacceptable.

‘The duchess seems intent on always having someone in her sights. 

‘She is bullying Y and seeking to undermine her confidence. 

‘We have had report after report from people who have witnessed unacceptable behavior towards Y.’