Salesforce is a powerful customer relationship management (CRM) platform used by businesses of all sizes to streamline their sales and customer data, automate processes and gain insights into their customers.
But with so many different Salesforce courses available, it can take time to decide which is suitable for beginners. With the right Salesforce course, beginners can quickly learn the basics of the platform and start using it to its full potential.
This article will discuss the five best Salesforce certifications for beginners and explain why each is a great option.
Salesforce Administrator Certification
The Salesforce Administrator Certification is the most popular Salesforce course for beginners. This course covers the basics of Salesforce, including how to set up and manage users, create reports and dashboards, and customize fields and page layouts.
It also introduces the Salesforce AppExchange, a marketplace of apps and components that can be used to extend the functionality of Salesforce. The course includes hands-on exercises and practice exams to help learners prepare for the certification exam.
Salesforce administrators are in high demand due to the growing popularity of the Salesforce platform.
Companies of all sizes are adopting Salesforce to streamline their sales and customer service processes, and they need skilled administrators to manage their data and keep their systems running smoothly.
You can also take a step forward in your Salesforce cert prep journey with the Salesforce learning app for Android or iOS, and take the boredom out of your Salesforce journey.
Roles and Responsibilities:
- The Salesforce administrator is in charge of the Salesforce org.
- They build and manage user accounts, configure the Salesforce org, and handle data.
- Additionally, the Salesforce administrator installs and configures Salesforce apps, products, and features.
- They assist people with resolving issues and learning how to use Salesforce.
- The Salesforce administrator is the organization’s go-to person for all things Salesforce.
Skills:
- Understanding of Salesforce data model and architecture
- Ability to administer and configure Salesforce
- Ability to troubleshoot Salesforce issues
- Knowledge of Apex and Visualforce
- Salesforce certification
Salary: As a Salesforce Administrator, you can earn an average salary of $80,000 annually. This figure may vary depending on your experience, qualifications, and location.
Salesforce Platform Developer I Certification
The Salesforce Platform Developer I Certification is designed to measure your knowledge and skills in developing custom applications on the Salesforce platform. This course covers the basics of the Salesforce platform, including Apex programming, Visualforce, and Force.com.
This certification also covers advanced topics such as designing, building, testing, and deploying custom applications, as well as understanding the core features of the Salesforce platform.
It also includes customizing user interfaces, creating custom objects and fields, developing custom business logic, and integrating with external systems. It also provides hands-on exercises and practice exams to help learners prepare for the certification exam.
With the knowledge and skills gained from this certification, you can create custom applications tailored to your business needs. In addition, you will be able to communicate effectively with Salesforce developers and understand their workflows.
This certification will also give you a solid foundation to build more advanced skills and knowledge.
Roles and Responsibilities:
- Create customized applications for the Salesforce platform.
- Create, code, and test programmatic solutions in Salesforce.
- Set up and manage Salesforce applications
- Integrate your system with Salesforce applications.
- Participate in code reviews and deployments with the Salesforce development team.
Skills:
- The ability to create customized programs with Salesforce’s declarative programming tools.
- The capacity to design unique things and fields
- Working knowledge of the Salesforce API
- Ability to create Visualforce pages
- Troubleshooting and debugging Salesforce applications
Salary: Working as a Salesforce Platform Developer can be lucrative, with salaries ranging from $75,000 to $125,000 annually.
However, salaries can vary widely depending on various factors. With the right skills and experience as a Salesforce Platform Developer, you can make an excellent salary and have a successful career.
Salesforce Service Cloud Consultant Certification
The Salesforce Service Cloud Consultant Certification is for those who want to specialize in providing customer service and support using Salesforce. This course covers the basics of the Salesforce Service Cloud, including how to set up and manage service contracts, work queues, and knowledge articles.
It also covers how to use Salesforce to handle customer service interactions, such as phone calls, emails, and chat sessions. In addition, the course covers how to use Salesforce to create and manage knowledge articles and how to use the Service Cloud console.
The system includes hands-on exercises and practice exams to help learners prepare for the certification exam.
With the knowledge and skills gained from this certification, you will be able to provide world-class customer service and support using Salesforce.
You can effectively manage customer service interactions, create and manage knowledge articles, and use the Service Cloud console to its full potential. In addition, you will be able to communicate with Salesforce Administrators and Service Cloud Consultants to understand their workflows better.
Roles and Responsibilities:
- The Salesforce Service Cloud Consultant provides customers with assistance and solutions for the Salesforce Service Cloud platform.
- The consultant must be able to translate customer requirements into Salesforce Service Cloud functionalities.
- The consultant must be capable of troubleshooting Salesforce Service Cloud issues and providing customer resolutions.
- The consultant must be able to configure Salesforce Service Cloud capabilities to meet the customer’s needs.
- The consultant must be capable of instructing customers on how to use Salesforce Service Cloud capabilities.
Skills:
- Strong communication abilities
- Track record of success in consultative sales
- Analytical thinking and problem-solving abilities
- In-depth knowledge of Salesforce Service Cloud
- The ability to form relationships and collaborate effectively.
Salary: You can earn a high salary as a Salesforce Service Cloud Consultant based on your expertise and certifications. With experience and credentials, you can earn more than $100,000 each year.
Salesforce Service Cloud Consultants earn between $60,000 and $90,000 per year, depending on experience and qualifications. You may also be eligible for bonuses and other types of remuneration, such as stock options and other perks.
Salesforce Marketing Cloud Consultant Certification
The Salesforce Marketing Cloud Consultant Certification is designed for users who want to specialize in marketing automation and email marketing. The Salesforce Marketing Cloud basics are covered in this course, including how to set up and manage email campaigns, lead management, and online marketing tools.
The course teaches you how to use Salesforce to create and manage landing pages, lead forms, and web pages. It also teaches you how to use Salesforce to create and manage contact lists and segment and target your audience.
Hands-on exercises and practice exams are included in the course to help students prepare for the certification exam.
With the knowledge and skills gained from this certification, you can effectively use Salesforce to automate your marketing and email marketing campaigns.
You can build and manage contact lists, segment and target your audience, and create and handle landing pages, lead forms, and web pages. You will also be able to communicate with Salesforce Administrators and Marketing Cloud Consultants to understand their workflows better.
Roles and Responsibilities:
- Serve as the first line of contact for the clients of Salesforce Marketing Cloud
- Evaluate the demands of the client and develop self-directed strategies to address those demands
- Strategize, create, and implement email marketing campaigns, lead management, and reporting with Salesforce Marketing Cloud.
- Establish and implement client-specific best practices for using Salesforce Marketing Cloud
- Acquaint customers with the Salesforce Marketing Cloud and help them become proficient users.
Skills:
- In-depth knowledge of Salesforce Marketing Cloud products and features
- Strong consultative and communication skills
- Experience working with clients to understand their business needs and objectives
- Ability to translate business requirements into technical solutions
- Proven track record of successful Salesforce Marketing Cloud implementations
Salary: You can expect an annual income of $90,000 as a Salesforce Marketing Cloud Consultant. This value varies by experience and area, with some consultants earning up to $150,000 annually.
Furthermore, depending on your skills and the project scope, you can negotiate a more significant wage.
Salesforce Pardot Consultant Certification
Pardot is a popular marketing automation tool that helps companies automate their marketing activities and measure their success.
With the knowledge and skills gained from this certification, you will be able to effectively use Pardot to generate and nurture leads, segment and target prospects, and create and manage marketing campaigns.
The Salesforce Pardot Consultant Certification is perfect for those who want to specialize in B2B marketing automation and lead generation.
This course covers the basics of Pardot, such as creating and managing Pardot accounts, creating and managing Pardot prospect campaigns, segmenting and targeting prospects, and generating and nurturing leads.
It also covers Pardot sales and service integration, Pardot scoring and grading, and reporting and analytics.
The course also teaches you how to use Pardot to score and grade leads and create and manage Dynamic Lists. The system includes hands-on exercises and practice exams to help learners prepare for the certification exam.
Roles and Responsibilities:
- Salesforce Pardot Consultants are responsible for managing and configuring the Pardot software for their clients.
- Second, they consult with their customers to determine what features of Pardot will best serve their businesses.
- Salesforce Pardot Consultants also help customers learn how to deploy Pardot and lend assistance for as long as needed.
- They also collaborate with other departments inside the client organization, such as marketing and sales, to optimize Pardot’s use.
- Salesforce Pardot Consultants typically have a background in marketing or sales, and experience with Salesforce and Pardot is helpful.
Skills:
- In-depth understanding of Salesforce Pardot features and functionality
- Strong ability to consult with clients on their Pardot needs and requirements
- Proven track record in successfully designing and implementing Salesforce Pardot solutions
- Excellent communication and project management skills
- A passion for helping clients get the most out of their Salesforce Pardot investment
Salary: A Salesforce Pardot Consultant earns an annual income of $90,000 on average. This estimate can vary depending on experience, work location, and industry.
Conclusion
What Salesforce course will you choose? In conclusion, the best Salesforce course for beginners depends on their individual needs and goals. Salesforce offers a variety of courses that can help beginners get started on the platform and grow their skills.
Depending on your learning style, budget, and goals, you can choose from the above courses available to find the best fit. If you need help deciding which course is best for you, consider taking a free trial of each to get a feel for the content and decide which one is the best fit.