Families have slammed a Winter Weekend event as a ‘disaster’ after a snow globe deflated with children still inside.
Two-hour queues and a plastic ice rink at the Bolton Arena in Greater Manchester left people complaining that the event was a ‘rip-off’.
The two-day event promised Disney characters, a Santa’s grotto and food stalls but the festival was described as ‘more like a carboot’ by one mother.
The snow globe deflated with children still inside it at the Winter Wonderland event in Bolton that has been slammed
The event promised Disney characters and fun for all the family – but hundreds have now submitted complaints
Children were stood in line for hours waiting to see Father Christmas leaving hundreds of parents to complain to organisers, The Bolton News reports.
Harry Houston said the event featured stalls that were nothing to do with the festive period or winter.
And one mother said that her children were left ‘disappointed’ by the event after she spent a total of £60 on tickets.
One father has slammed the event as having stalls that had nothing to do with either Christmas or winter
Children were left disappointed by a plastic ice rink and the deflated snow globe that collapsed with children inside
A father slammed the stalls at the event, saying that they had little to do with Christmas of winter
Some parents even say that complaints they posted on a Facebook page for the event have been deleted by the company.
A portion of the profits from the Winter Weekend are being donated to Bolton Hospice and Boot Out Breast Cancer.
The event’s manager, Martin Robinson, said: ‘We had a lot more people turn up than we expected.
The event left families furious and hundreds have made complaints they say have been deleted by organisers
The ice rink at the event, which left furious families complaining in their hundreds to the organisers
Queen Elsa was one of the characters at the Winter Wonderland, but children and their parents were unimpressed by the event
The event in Bolton promised Disney characters galore, including this take on Mickey Mouse
‘We have moved the grotto and snow globe around to make queuing easier and get more people through in a better way.’
He claimed that event was ‘fantastic for Bolton’ and insisted the response had ‘actually been really positive’.
Although children under 12 got in for free, separate tickets were required for Santa’s grotto, the snow globe and ice rink. Adults paid £5 for a weekend ticket and £3 for a single day pass.