Witness details boyfriend’s ‘screams after executive Claire Austin ran through a glass door’ and died in Randwick, Sydney

• Claire Austin tragically died after she ran through a glass door at her unit
• A witness has revealed what he heard in the moments before the incident 

By CANDACE SUTTON FOR DAILY MAIL AUSTRALIA

Published: 04:52 BST, 16 April 2025 | Updated: 00:29 BST, 17 April 2025

A witness claims he heard a man screaming ‘somebody help me’ and a loud crash come from an apartment of a marketing executive who died after running through a glass door in her apartment. 

Claire Austin, 38, partially severed her arm by running through an internal glass door in her top-floor apartment on Randwick St, Randwick, in Sydney’s east, just after 7.30am on Saturday. 

A concerned neighbour rang Triple Zero and paramedics rushed her to St Vincent’s Hospital where she was placed on life support for three days before she died. 

Her boyfriend, recruitment executive Lee Loughlin, 44, has reportedly told police the pair were having an argument, then she ran through the glass door. 

Mr Loughlin assisted police with their inquiries and was admitted to a mental health facility.

‘He has since been released without charge and no arrests have been made at this time,’ a NSW Police spokesman said, with the police investigations continuing. 

A neighbour who lives in the same street as the late Ms Austin said he heard the pair shouting right before the incident and it was ‘at a different level than usual’.

The neighbour said he had heard Claire and Mr Loughlin ‘fighting constantly’, but this fight last Saturday morning ‘sounded way worse’. 

Marketing executive Clair Austin (pictured right) tragically died after she cut her arm running through a glass door at a Randwick unit on Saturday

Emergency crews rushed to the block of flats in Randwick following a Triple Zero call 

Boyfriend Lee Loughlin told police the pair had an argument before the incident

‘They both sounded (like) something wrong would happen.

‘I heard the woman at first and it worried me. Then I heard the man. I think I heard a crash and then I didn’t hear the woman again.’

The neighbour added that he then heard a man screaming ‘somebody help me’ over and over.

The sound of the fight, which began at around 7am on Saturday, caused another neighbour to go out on the street to investigate because he was so alarmed.

He said after the crashing sound and the woman going quiet, someone had called Triple Zero and soon after the ambulance and police had arrived in the street.

On Wednesday, a bouquet of flowers was left at the front of the apartment complex in a touching tribute to Ms Austin, who held down different jobs in events, marketing and media companies.

Accompanying the flowers was a card with a heartbreaking apology to Ms Austin for the failure of Australia’s justice system.

‘I am so sorry that this happened to you, especially on the shores of a foreign country,’ the card read.

Claire Austin, 38, was found inside her top-floor apartment bleeding profusely from a partially severed arm 

Detectives scoured the block of flats on Wednesday as a bouquet of flowers was left with a card apologising to Ms Austin that Australia’s justice system had failed to protect her 

 Ms Austin, who was originally from the UK, had been living in Australia for the past 10 years. 

After being told Ms Austin would not survive her injuries, her family immediately flew from the UK to Sydney and arrived on Tuesday morning just hours before she passed away. 

NSW Police Deputy Commissioner Peter Thurtell said Ms Austin’s death was being treated as a criminal matter. 

‘This is a tragic loss of life and we are determined to work out exactly what happened,’ Deputy Commissioner Thurtell told the Daily Telegraph. 

Police launched Strike Force Lyndoch to investigate the exact circumstances surrounding Ms Austin’s death.

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Witness details boyfriend’s ‘screams after executive Claire Austin ran through a glass door’ and died in Randwick, Sydney

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