Woolworths introduces new tech to combat self-service checkout thieves

Woolworths introduces new tech to combat self-service checkout thieves

By Daily Mail Australia

Published: 02:23 GMT, 18 February 2020 | Updated: 03:41 GMT, 18 February 2020

New technology being rolled out at Woolworths will automatically detect the type of fruit or vegetable being weighed.

The high-tech solution will make it impossible for thieves to enter in a cheaper product when weighing produce while using the self-service checkout system.  

The technology is currently being trialled at inner-city Sydney stores such as the Pitt Street Metro, the Metcentre Metro and the MetroGo in Strawberry hills on Scan&Go checkouts only.  

New technology being rolled out at Woolworths will automatically detect the type of fruit or vegetable being weighed

The Scan&Go system allows customers to scan and pay for their products with their smart phones before tapping off on a kiosk.

Woolworths GM Digital and Payments Paul Monnington said the new system would benefit customers who use the Scan&Go app that was first introduced in September 2018. 

‘We know the two-step scanning process with loose fruit and veg isn’t quite as seamless as scanning pre-packed goods on the app,’ he told Nine News.

‘We’ll keep a close eye on customer feedback and scan accuracy before determining our next steps with the technology.’ 

Woolworths is developing the system along with Sydney-based company Tiliter. 

More to come. 

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