Woolworths introduces new tech to combat self-service checkout thieves
New technology being rolled out at Woolworths will automatically detect the type of fruit or vegetable being weighed.
The high-tech solution will make it impossible for thieves to enter in a cheaper product when weighing produce while using the self-service checkout system.
The technology is currently being trialled at inner-city Sydney stores such as the Pitt Street Metro, the Metcentre Metro and the MetroGo in Strawberry hills on Scan&Go checkouts only.
New technology being rolled out at Woolworths will automatically detect the type of fruit or vegetable being weighed
The Scan&Go system allows customers to scan and pay for their products with their smart phones before tapping off on a kiosk.
Woolworths GM Digital and Payments Paul Monnington said the new system would benefit customers who use the Scan&Go app that was first introduced in September 2018.
‘We know the two-step scanning process with loose fruit and veg isn’t quite as seamless as scanning pre-packed goods on the app,’ he told Nine News.
‘We’ll keep a close eye on customer feedback and scan accuracy before determining our next steps with the technology.’
Woolworths is developing the system along with Sydney-based company Tiliter.
More to come.