Woolworths announces it will suspend some home delivery services and ALL click and collect orders due to the coronavirus outbreak
- Woolworths is cancelling all click and collect services due to the coronavirus
- It has also suspended some home delivery services in parts of Victoria
- The decision comes as shoppers are desperately stockpiling products
- Coronavirus symptoms: what are they and should you see a doctor?
Woolworths is cancelling some home delivery and all click and collect services due to the coronavirus outbreak.
The decision comes as shoppers are desperately stockpiling products in the fear of having to remain indoors amid the outbreak of COVID-19.
The supermarket has cancelled online deliveries in parts of Victoria and has stopped all click and collect services nationwide.
Woolworths is cancelling some home delivery and click and collect services due to the coronavirus outbreak
A Woolworths spokesperson told Daily Mail Australia online pick-up orders were suspended so workers can focus on in-store stock.
‘Online delivery orders continue across the country,’ she said.
Both Woolworths and Coles are making changes to protect staff and customers against the coronavirus.
Customers are preparing for the possibility of a 14-day quarantine, with the supermarkets opting to make adjustments to their services.
Woolworths has set up a dedicated delivery option’ for sick customers in an attempt to protect both them and the delivery drivers.
Meanwhile Coles has set up more ‘delivery windows’ for customers to have groceries brought to them and have also put on more drivers.
Coles customers will also be asked to make the store aware if they are sick to the delivery drivers can take the necessary precautions.
The decision comes as shoppers are desperately stockpiling products in the fear of having to remain indoors amid the outbreak of COVID-19
‘Customers are required to notify Coles that they are self-quarantined by ticking the relevant box and/or by leaving a comment before finalising their online order,’ a spokesman said.
‘They will then receive an ‘unattended delivery’ where the CSA leaves their groceries at their front door, removing the need for any face-to-face interaction.’
Hand sanitiser has also been installed in every Coles delivery van.
Woolworths has also partnered with Meals on Wheels to assist in getting essentials to the sick and elderly.
Meals on Wheels NSW CEO Les MacDonald said he was proud of what the organisation was able to achieve.
The supermarket has cancelled online deliveries in parts of Victoria and has stopped all click and collect services nationwide to focus on the stores
‘We have an amazing network of local Meals on Wheels staff and volunteers who can make small, but important initiatives like these possible in challenging times – and we truly do deliver ‘more than just a meal,’ he said.
Woolworths Supermarkets Managing Director Claire Peters said the help from Meals on Wheels was extremely important in the current climate.
‘We encourage all Australians to be mindful of those in your community at this time who might need help and ensure that we continue to support each other,’ she said.