Yahoo Mail is down: Email service crashes for millions of frustrated Britons

It’s one of the go-to email services for users around the world, but it appears that Yahoo Mail has crashed. 

According to Down Detector, the problems first started yesterday afternoon, and continue on into this morning. 

At 07:00 BST, around 2,000 issues had been logged. 

Taking to X (formerly Twitter), Yahoo said: ‘Some users may be experiencing issues with the Yahoo Mail app. 

‘We are investigating and will update as needed.’

According to Down Detector, the problems first started yesterday afternoon, and continue on into this morning. At 07:00 BST, around 2,000 issues had been logged

Commenters have taken to X, formerly Twitter, to criticise Yahoo’s response to the outage, claiming it has not been fixed quick enough

Of those who reported issues with Yahoo Mail, 77 per cent said the problem was with the app, while 13 per cent said it was an issue with login. 

The remaining 10 per cent said they were struggling with server connection. 

Several frustrated users have taken to X (formerly Twitter) to discuss the outage. 

‘Yahoomail STILL NOT WORKING waiting for HOSPITAL RESULTS AND APPOINTMENTS . It’s been 24 HRS NOW and yes I’ve tried clearing the cache and still NOTHING won’t even open,’ one user vented. 

Another added: ‘Any chance we can get our emails @YahooCare what’s going on??’

While one frustrated commenter wrote: ‘I haven’t been able to access my email isnce around 14:00 GMT UK.

‘I’I know you are trying to resolve the issue but it’s not good enough! When will it be fixed??’ 

Several Yahoo Mail users have taken to X, formerly twitter, to vent their frustration and complain that they have not been able to access their emails

If you’re having issues with Yahoo Mail, thankfully there is a fix. 

Open your smartphone and long press the app icon. 

Click the info icon on the top right corner to open the app settings.

Next, scroll down to the usage section and storage row, and open it.

Clear cache and clear data, then reopen the app. 

It should now work as usual. 

On social media, several users have confirmed that this quick fix has worked for them and that they are now able to use the app. 

However, ever since the fix was posted, social media has also been filled with users complaining that this method has not worked for them.

One commenter wrote: ‘This does not work. I can’t even log in to your website to get emails that way.’

While another added: ‘Done that, didn’t work. Also can’t log in on website, it isn’t just the app that’s the issue. I’ve had no email access since 1pm uk time.’ 

Yahoo says that a fix for the issue has been rolled out but that this might take up to 24 hours to reach your device.