Artificial Intelligence tools are not saving workers any time and have become as unpopular as the commute to the office, a survey has suggested.
A poll found that for 52 per cent of employees who use the technology, it either does not save them time or adds more time to their work.
The findings contradict hopes that AI will deliver a big boost to productivity that can help lift the economy out of stagnation.
‘These much-hyped tools are proving to be a burden with workers on the ground,’ the survey by training provider Multiverse said.
Generative AI tools learn by absorbing vast quantities of data which enable them to produce human-like content from poetry to computer code.
Counter productive: A poll found that for 52% of employees who use AI technology at work, it either does not save them time or adds more time to their work
Proponents say it could transform much of the economy by enabling tasks to be completed more quickly and new discoveries in science to be explored.
Ujjwal Singh, chief product and technology officer at Multiverse, said: ‘The power of generative AI in everything from healthcare to financial services to the automotive industry is incredible – but only if employees know how to harness it.
‘Right now, the gap between the saying and the doing, between the ambitions of leaders and the experience of workers, is vast.’
The poll of 964 workers found that on a scale of one to ten of how much ‘joy’ came from aspects of their work, using clunky AI tools rated as 4.55, lower than taking public transport to work in the morning, at 4.57.
Small talk at the coffee machine was a more popular pastime.
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