VERY unhappy customer parks Range Rover outside five-star Taj Hotel just yards from Buckingham Palace which complains about ‘bad guest service’ and ‘incompetent management’
- Complaint against hotel daubed in sign on a car parked outside St James Court
- It appears the protest against London hotel is made by a disgruntled customer
- Sign complains about ‘bad guest service’ and ‘incompetent management’
- **Do you know the unhappy customer? Email ed.riley@mailonline.co.uk**
A car believed to be owned by a disgruntled customer parked outside a luxury hotel with a sign complaining about ‘bad guest service’ and ‘incompetent management.’
The black Range Rover was spotted by a passer-by daubed with the large white lettering as it waited outside the five star St James Court, owned by the Taj Hotels group, near Buckingham Palace.
The sign plastered on the side of the vehicle read: ‘Do not stay at Taj Hotels’ and listed a number of complaints.
Statements written below included: ‘bad guest service’, ‘incompetent management’ ‘no communication’ and ‘will not resolve problems.’
The black Range Rover was spotted by a passer-by daubed with the large white lettering as it waited outside the five star St James Court
The sign plastered on the side of the vehicle read: ‘Do not stay at Taj Hotels’ and listed a number of complaints
It is unclear who is behind the stunt that is believed to have been carried out outside the hotel last week. An almost identical protest was held outside a Taj Hotel in South Africa last year, after a banner with the same wording was erected nearby.
One bystander told how his friend spoke to the person in the car, and was told how they had suffered a number of issues during their stay.
He said: ‘I would guess it was a bad experience for him to do such a thing outside Taj hotel.’
The hotel, which is £300 a night for the cheapest room, has an ‘excellent’ rating on TripAdvisor out of nearly 5000 reviews.
The hotel (pictured) just yards from Buckingham Palace, which is around £300 a night for the cheapest room, has an ‘excellent’ rating on TripAdvisor out of nearly 5000 reviews
It has been praised for its ‘wonderful’ accommodation, ‘polite and courteous’ staff and ‘beautiful interior.’
The hotel has been approached for comment by MailOnline.
Last November a similar protest was held outside a Taj Hotel in Cape Town in south Africa. The banner said in capital letters: Do Not Stay in the Taj Hotel Cape Town. It had the same list of complaints
Reports claimed at the time that Taj Hotels knew who the guest was, but would not comment on the protest.
**Do you know the unhappy customer? Email ed.riley@mailonline.co.uk**