Qantas overhauls uniform rules for staff with make-up and heels no longer required for women

Major change for Qantas staff as it overhauls uniform rules so that make-up and heels are no longer required – and man-buns are now allowed

  • Qantas overhaul strict uniform rules for ‘comfort’ and ‘practicality’
  • Rules over women wearing heels and men having short hair were eased 
  • Staff can also wear clear-framed glasses and colourful nail polish

Qantas have scrapped some of the strict rules of what its employees wear in the airline’s largest overhaul of dress policy in 10 years. 

Uniformed female staff at Qantas and Jetstar can opt to go without makeup and wear flat shoes instead of heels – while male employees can grow longer hair.

It comes after Qantas undertook an extensive review into its uniform policy after facing pressure from the Australian Services Union. 

The ASU urged the airline last year to dump its rules compelling female workers to wear make-up, heels and hosiery. 

The current uniform worn by airport staff, flight attendants and pilots will not be changed but the designated ‘male and female’ uniform set names will be scrapped.

The changes to Qantas dress code comes after the airline undertook an extensive review into its uniform policy after facing pressure from the Australian Services Union

In its latest move Qantas has allowed its female workers to wear flats instead of heels and they also won't be required to wear make-up (pictured, a stock photo)

In its latest move Qantas has allowed its female workers to wear flats instead of heels and they also won’t be required to wear make-up (pictured, a stock photo)

They will instead be called uniform ‘capsules’ which specify which pieces can be worn together, along with grooming and make up requirements. 

In its latest move Qantas has allowed its female workers to wear flats instead of heels and they also won’t be required to wear make-up. 

Other rules to be relaxed include letting staff wear colourful nail polish, diamond earrings, big watches and even Fitbits while on duty. 

Men and women can also grow their hair long if they keep it neatly in a bun, ponytail or braided corn rows.

But rules still in force include staff having to cover up tattoos while stockings are still required for women when they wear a dress or skirt. 

A Qantas spokesperson said the changes will make the uniforms more comfortable and practical for staff.  

‘Fashions change, and so have our style guidelines over the years,’ the spokesperson said.

Other rules to be relaxed include letting airline staff (pictured) wear colourful nail polish, diamond earrings, big watches and even Fitbits while on duty

Other rules to be relaxed include letting airline staff (pictured) wear colourful nail polish, diamond earrings, big watches and even Fitbits while on duty 

Until now female cabin crew were required to wear heels with a dress or skirt (pictured, a range of Qantas uniforms over the years)

Until now female cabin crew were required to wear heels with a dress or skirt (pictured, a range of Qantas uniforms over the years)

The Australian Services Union urged Qantas last year to dump its rules compelling female workers to wear make-up, heels and hosiery

The Australian Services Union urged Qantas last year to dump its rules compelling female workers to wear make-up, heels and hosiery

‘We’re proud of our diversity and as well as bringing our guidelines up to date, these changes will make wearing our uniform more comfortable and practical.

‘Our iconic uniforms are loved around the world – and they aren’t changing. Our customers will still see the same high standards of grooming and attention to detail that Qantas and Jetstar are known for.’

Its most recent cabin crew uniform with black, white, ‘ruby red and fuchsia pink’ colours was introduced in 2013 – and was designed by Paris-based Australian Martin Grant.

Until now female cabin staff were required to wear heels with a dress or skirt, while men could only have short hair and were forbidden to wear make up or jewelry. 

All crew were also barred from sporting clear-framed glasses.  

Qantas and Jetstar uniform changes

What has changed

Flat shoes can be worn with all uniforms. 

All employees can wear long hair in a low ponytail or bun, and all workgroups can wear a mid-ear ponytail or corn rows (except flight crew, due to safety). 

We’ve also clarified guidelines for people with curly hair, and guidelines for employees who have cultural or religious style preferences. 

All employees can now wear the same jewellery, including watches.

Diamond earrings can now be worn. 

All employees now have the choice of whether to wear make up or not.

Clear glasses frames can now be worn.

What hasn’t changed

The uniform hasn’t changed. 

Tattoos still need to be concealed.

Hosiery is still required with dress or skirt. 

Name badges (first name only). 

The update also introduces uniform ‘capsules’, which specify which uniform pieces can be worn together, along with grooming and make up requirements. 

These replace previously designated male and female uniform sets. 

Source: Qantas 

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