Optus is DOWN: Technical glitch leaves thousands of telco customers across the country unable to watch Netflix or play Fortnite
- A technical glitch left thousands of Aussies unable to enjoy streaming services
- Optus customers reported issues with services on Wednesday around midday
- The company released a statement saying it was working to resolve the issue
A national Optus outage has left thousands of customers across the country unable to watch Netflix or use their gaming consoles.
Furious customers reported technical issues about midday on Wednesday, but by 8pm it had yet to be resolved.
The company released a statement on social media saying it was working to fix the issue.
A technical glitch has been hindering thousands of telco customers ability to enjoy their favourite Netflix shows for hours
The company released a statement on social media saying it was working to resolve the issue
‘We’re aware of an issue currently impacting access to international websites and gaming platforms. Our tech team are currently working on resolving this.
‘We aim to provide an update as soon as possible. We apologise for any inconvenience.’
Many customers have taken to twitter to vent their frustrations.
‘Will you be compensating customers for this outage? It’s been hours with no service and no update from Optus about when it will be fixed,’ one woman said.
‘Thanks for the delayed communication. I was worried my Switch was broken but it’s just typical Aussie internet,’ another person said.
‘Seriously guys, step up your game. of course this is an inconvenience. at least update your customers regularly instead of four hours later. maybe that’s a start,’ one person commented.
A spokesman for Optus told Daily Mail Australia the company aims to provide an update as soon as possible.
Angry customers have taken to twitter to vent their frustrations after hours of being without their shows