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London nail bar refuses to give manicure to grandmother

Pictured: Cancer-stricken grandmother Heather Slade, 66, was almost turned away from a nail bar

A nail bar who refused to give a dying grandmother a manicure said they didn’t treat ‘disabled or ill people’. 

Heather Slade, 66, who has just six months left to live, was almost turned away when she visited Pink and White Nails in Ickenham west London on Tuesday.

Staff eventually relented but allegedly told the terminally-ill grandmother’s son they would do it this time as long as she ‘never comes back again’.    

Timothy Slade, 36, said: ‘The family took Heather to get her nails done as it’s something she really enjoys and looks forward to it.

‘She didn’t know what had happened at the time and had a lovely day.

‘My cousin and auntie helped my mum into the nail bar because she needs someone to hold on to while she’s walking, then they sat her down on one of the sofas in there.

‘My cousin approached the counter to ask for a manicure for my mum.

‘This guy just shook his head and said ‘no’ because she ‘won’t be able to keep her hands still’.

‘She’s quite capable of keeping her hands still, but the man then seemed to be concerned about infections. She has cancer.

‘He said, ‘I’ll do it this time but not again’.

‘Afterwards I went in and had a go at him and he just kept saying something about infections, and that they ‘didn’t do disabled or ill people’.

‘I was absolutely fuming.’

Heather Slade, pictured above, has been given just six months to live

Heather Slade, pictured above, has been given just six months to live

Heather, a former primary school teacher who has lived in Ickenham for 40, currently receives palliative care at Michael Sobell Hospice.

She has been given just six months to live after an operation revealed she has a grade 4 glioblastoma.

Timothy said Heather had enjoyed her nail treatment unaware of what had been said, but the family eventually decided to tell her.

Tim added: ‘I had to tell her today as I don’t like keeping things from her. She was very upset.

‘She used to go there a lot when she was healthy.

‘She has been an amazing and wonderful woman her whole life and deserves so much better – the family just wanted to spend some quality time together.’

Pink & White Nails, in Swakeleys Road, has not responded to repeated requests for a comment.