Traveler fires back at Jackson Lee for calling her racist

The schoolteacher and lawyer who lost her first class seat on a United flight to Rep. Sheila Jackson Lee countered the Democratic congresswoman’s claim that the passenger was upset due to racism.  

‘That could have been Donald Duck in my seat,’ Jean-Marie Simon told Fox News on Thursday. ‘I could not see who had boarded the flight. I didn’t even know who she was.’ 

The dust-up occurred when United assigned Jackson Lee seat 1A, which was originally paid for in points by Simon, on a flight between Houston and Washington, D.C., on December 18.

 

Jean-Marie Simon, a D.C.-based teacher and lawyer, is pushing back against claims coming from Rep. Sheila Jackson Lee that she’s a racist, after becoming angered at United for bumping her from her first-class flight and awarding it to the Democratic lawmaker 

Rep. Sheila Jackson Lee  was given another passenger's first class seat on a United flight earlier this month and then suggested the woman complained because of racism

Rep. Sheila Jackson Lee  was given another passenger’s first class seat on a United flight earlier this month and then suggested the woman complained because of racism

Passenger Jean-Marie Simon snapped a photo of Rep. Sheila Jackson Lee sitting in the first-class seat Simon paid for. United contends Simon cancelled this leg of her flight, which resulted in Jackson Lee getting upgraded to Simon's seat  

Passenger Jean-Marie Simon snapped a photo of Rep. Sheila Jackson Lee sitting in the first-class seat Simon paid for. United contends Simon cancelled this leg of her flight, which resulted in Jackson Lee getting upgraded to Simon’s seat  

Simon has said repeatedly that she was angered by the airline’s actions and not by Jackson Lee, suggesting the carrier decided to curry favor with the congresswoman and throw the teacher aside. 

‘The only way she is relevant is that she has a documented history of demanding first-class service,’ Simon, a fellow Democrat, told Fox today. 

She also thought United was ageist when the airline blamed Simon for cancelling her flight on the United app, which led to her seat loss.

‘I’m not some AARP grandmother who doesn’t know how to use a phone,’ said the 63-year-old, who was formerly a war photographer in Guatemala. ‘I know how to cancel a flight and I did not cancel this flight.’ 

Simon first took to Facebook to describe the experience saying as she waited at her gate she saw the woman she now knew to be Jackson Lee being escorted onto the plane before any other passengers including ‘uniformed military, toddlers, people with disabilities and Global Services passengers, and even a group of fellow Texas congressmen whom Jackson Lee had been talking to before she was escorted onto the plane.’ 

 

Rep. Sheila Jackson Lee said she believes that Simon was so offended because she is an African American woman, and said that if it's perceived she did anything wrong she wants to apologize in the spirit of the holiday season

Rep. Sheila Jackson Lee said she believes that Simon was so offended because she is an African American woman, and said that if it’s perceived she did anything wrong she wants to apologize in the spirit of the holiday season

REPRESENTATIVE SHEILA JACKSON LEE’S FULL STATEMENT 

‘I am disappointed in having to respond to this accusation, but I believe transparency is very important. Unfortunately, it looks like Grinch is trying to steal the spirit of the holiday.

Last Monday, I arrived at the airport to catch my flight to Washington to continue my fight to get Hurricane Harvey funds back to Texas and other hard hit areas, along with funding of the Children’s Health Insurance Program and of course, trying to stop a tax bill that was going to cause millions of Americans to lose their health insurance. 

After receiving my boarding pass, I boarded the plane in the normal process. I did nothing wrong. I asked for nothing exceptional or out of the ordinary and received nothing exceptional or out of the ordinary. I proceeded to take my seat and work on legislative issues on my way to Washington. 

Although I was not involved, I observed a disruption by an individual walking back and forth in the cabin. I could overhear her speaking with a flight attendant (an African American woman). 

I saw the gate agent go to the seat of the individual who was walking back and forth before we took off. 

I later came to understand that the individual had canceled her own flight. However I had nothing to do with that. 

I noted that this individual came toward me and took a picture. I heard later that she might have said “I know who she is.” Since this was not any fault of mine, the way the individual continued to act appeared to be, upon reflection, because I was an African American woman, seemingly an easy target along with the African American flight attendant who was very, very nice. 

This saddens me, especially at this time of year given all of the things we have to work on to help people. But in the spirit of this season and out of the sincerity of my heart, if it is perceived that I had anything to do with this, I am kind enough to simply say sorry. 

I understand the airline is working to address the passenger’s concerns. I am glad of that. But as an African American, I know there are too many examples like this all over the nation. 

I hope one day, we will accept our collective diversity. Happy Holidays.’ 

Once it was Simon’s turn to board, the gate agent informed her that her reservation did not exist, though eventually reseated her in economy plus, adding a $500 voucher.

‘I said I wanted my seat, that I had paid a lot of miles for that seat, and that it was United’s responsibility to undo the seat assignment and return it to me, the person who had paid for it,’ Simon wrote. ‘He said no, because I had “unreserved” my seat and it had been given to another passenger, that s/he had been “upgraded.”‘ 

Simon said she was the last passenger to board the plane and was seated next to a Texas congressman who explained to her what happened. 

‘He told me that it was Jackson Lee, a fellow U.S. congresswoman who regularly does this, that this was the third time he personally had watched her bump a passenger,’ Simon said. ‘Then he asked me if I knew whom Jackson Lee represents in Congress: Bush International Airport in Houston.’ 

‘He apologized, saying, “Jackson Lee gives us all a bad name; it’s shameful,'” Simon recalled.   

When the flight got further delayed, Simon snapped a photo of Jackson Lee in her first-class seat when she walked up front to discuss alternative flight options. 

She later encountered a flight attendant who asked her if she was going to be a problem. 

‘United lied to me, repeatedly. They put Jackson Lee on the plane and then tried to blame it on a late incoming flight, another airline, my cell phone, united.com, Global Services, and on everybody but the United employee who deliberately erased my seat, my ticket, and my name from the system in order to accommodate a member of Congress who repeatedly bullies his/her way into favored status,’ Simon charged. 

Upon hearing the story, Jackson Lee reacted by interpreting Simon’s actions as an affront against her race.   

‘Since this was not any fault of mine, the way the individual continued to act appeared to be, upon reflection, because I was an African American woman, seemingly an easy target along with the African American flight attendant who was very, very nice,’ Jackson Lee tweeted on Tuesday. 

‘But in the spirit of this season and out of the sincerity of my heart, if it is perceived that I had anything to do with this, I am kind enough to simply say sorry,’ the congresswoman added. ‘But as an African American, I know there are too many examples like this all over the nation.’ 

Simon, described as a human rights activist, quickly pushed back against Jackson Lee’s claims. 

‘I had no idea who was in my seat when I complained at the gate that my seat had been given to someone else,’ she said.

‘There is no way you can see who is in a seat from inside the terminal,’ Simon explained.  

On social media, Simon has repeatedly said she’s still not received a written apology from United, though the airline did reimburse her with a second $500 voucher on Monday and told the Houston NBC affiliate that her points for the flight had been given back.  

An airline representative contacted her last Saturday morning and repeatedly apologized.

Simon has asked for a formal, written apology.

‘It’s just impossible to suspend disbelief and swallow that story that I cancelled my flight,’ she said said. 

 The lawyer and teacher said she was so distraught by how the airline treated her that after she arrived home she wrote a letter to the CEO, Oscar Munoz, and posted it on social media.

Immediately after the incident the airline denied Simon’s claims.  

‘After thoroughly examining our electronic records, we found that upon receiving a notification that Flight 788 was delayed due to weather, the customer appears to have canceled her flight from Houston to Washington, DC within the United mobile app,’ United said in a statement.

‘As part of the normal pre-boarding process, gate agents began clearing standby and upgrade customers, including the first customer on the waitlist for an upgrade.’ 

REP. SHEILA JACKSON LEE’S HISTORY OF BAD BEHAVIOR ON PLANES … AND IN AUTOMOBILES

Several decades worth of coverage of Rep. Sheila Jackson Lee suggests she’s behaved badly on planes – and on automobiles – before this week’s incident. 

The latest airplane drama came this week when a United Airlines passenger said she was booted from her first class seat to accommodate the Texas Democrat, who shot back by saying the only reason the woman complained was because Jackson Lee is black. 

But previous reports show the House member, who was elected in 1994, has had a history of transportation drama, including berating flight attendants on first class flights and making her Congressional staff drive her one block, while waiting on her for hours and disrupting traffic.

She’s been documented calling her employees ‘you stupid motherf***er,’ while referring to herself as Congressional royalty.   

‘You don’t understand. I am a queen, and I demand to be treated like a queen,’ she was quoted saying in 1998, three years into her nearly 23-year tenure on Capitol Hill. 

In 2002, the Weekly Standard did a deep dive into her travel demands.   

The congresswoman, the article noted, lived about ‘200 paces’ from her Cannon Building Capitol Hill office, though still insisted on a ride. 

On December 6, 2001, a blue Ford Contour with government plates pulled up to her apartment building where it idled for 23 minutes, blocking rush hour traffic in the meantime on one of Capitol Hill’s busiest streets, the Weekly Standard said. 

When the congresswoman appeared an aide opened the car’s doors for her and waited while Jackson Lee stood outside the automobile to take a phone call. 

Then an awkward moment ensued when Jackson Lee stared her staffer down until the congresswoman’s jacket and shawl were removed. 

In a 2011 article in the Daily Caller drivers for the lawmaker said she demanded that they run red lights and on highway shoulders – antics that caused one accident. 

Jackson Lee was screaming at a staffer to drive faster when the aide turned too sharply and ran the car into a wall, the Daily Caller reported. 

While her time was precious, staffers’ testified theirs was not.

‘Whatever time she told me to be there, I would always show up at least 20 minutes later, and expect to wait at least 45 minutes,’ one of Jackson Lee’s drivers told the Daily Caller. ‘She was making me wait in the car, sometimes upwards of five to seven hours per day.’ 

Idling the car so much started to damage its engine. 

‘My mechanic friend said, “you know, your car looks like you’ve driven it twice the miles you have,”‘ the staffer said.  

Before this week’s United debacle, Jackson Lee had a tense relationship with Continental, the Houston-based carrier that merged with United in 2010. 

Jackson Lee’s staff would book seats on multiple flights for her week-end trips back to Houston, allowing the congresswoman to pick the trip that would best fit her schedule.

This, however, would leave the airline in a bind, the Weekly Standard noted, as Continental wouldn’t be able to sell off the premier seats she didn’t use. 

And while Jackson Lee would book coach tickets, the congresswoman was often bumped to first class. 

In February 1998, while sitting in first class, Jackson Lee famously berated a flight attendant over her meal choice not being available on the particular plane she chose to fly home on. 

‘Don’t you know who I am?’ the congresswoman reportedly said. ‘I’m Congresswoman Sheila Jackson Lee. Where is my seafood meal? I know it was ordered!’   

After this incident, the vice president of Continental’s government affairs office called Jackson Lee and warned her that her behavior needed to improve or she would not be flying the airline again, sources told the Weekly Standard. 

A year later, in May 1999, Jackson Lee had boarded a Continental flight out of Washington, D.C.’s Reagan National only to find that she had misplaced her purse. 

The congresswoman proceeded to get off the flight to look for the bag back in the terminal, meanwhile the plane had left the gate – with the missing purse on board. 

According to aviation lobbyists that the Weekly Standard talked to, Jackson Lee demanded she be let back on the plane and didn’t believe it was against Federal Aviation Administration regulation. 

‘She accused the gate staff of racism and demanded to see their supervisor, who was a black woman,’ the Weekly Standard wrote. ‘Her purse, meanwhile, was unceremoniously dropped out of the cockpit window and ferried back to her.’ 

Eighteen years later, many of the themes remain the same as Jackson Lee pointed to racism as the crux of the problem, protesting she did nothing wrong when she was bumped to a white woman’s seat on December 18 on a flight from Houston to Washington, D.C.   

The teacher said she has screenshots of her United app that shows a canceled flight to Houston in August during Hurricane Harvey when she was supposed to visit her daughter, according to the Houston Chronicle.  

United says the screenshot wouldn’t show the December 18 flight as canceled because Simon did eventually end up taking the flight. 

United Airlines has experienced a number of public relations headaches in the past year related to its customer service. 

The most notorious case was that of Dr David Dao.

On April 9, just before a United flight was set to take off from Chicago to Louisville, security personnel forcibly dragged Dao off a plane to make room for United crew members.

Dao refused to give up his seat and was left bloodied by the experience, which was filmed on cellphone video and posted to social media.

The viral backlash was a black eye for United, which apologized. The airline and Dao reached a financial settlement for an undisclosed sum of money.   

United Airlines has experienced a number of public relations headaches in the past year related to its customer service. On April 9, Dr David Dao (above) was violently dragged off a flight just before take off in Chicago because the airline needed to make room for crew

United Airlines has experienced a number of public relations headaches in the past year related to its customer service. On April 9, Dr David Dao (above) was violently dragged off a flight just before take off in Chicago because the airline needed to make room for crew

United Airlines has experienced a number of public relations headaches in the past year related to its customer service. On April 9, Dr David Dao (above) was violently dragged off a flight just before take off in Chicago because the airline needed to make room for crew 



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