Pubgoer stunned by hotel’s strict rule about headwear – this is the reason it’s enforced

A pubgoer was left stunned after he was told to wear his cap backwards by a security guard, with the hotel saying the bizarre rule is in place to help keep customers safe. 

Lachlan Carter and his partner were making their way to the Osbourne Hotel in Brisbane last month when he was stopped at the front of the pub by a security guard. 

Mr Carter told Daily Mail Australia he was shocked when the guard told him to turn his cap the other way around. 

‘I was told you either have to take your hat off or wear it backwards,’ he said. 

‘I had been there before for dinner wearing a hat normally and that was sweet.’ 

He later took to TikTok to upload a video about the bizarre incident, saying he didn’t know that ‘this was an actual rule’. 

The short clip shows Mr Carter gesturing to his cap and turning his head to the side to show he had flipped the hat backwards as instructed. 

Mr Carter said he has never previously been asked to wear his cap backwards at any venue. 

‘When I walked in there [the pub], I saw all these blokes with their hats on backwards, it was the weirdest thing ever,’ he said. 

Several social media users commented on Mr Carter’s post, explaining that the odd rule is enforced to protect customers and staff. 

‘It’s a rule in a lot of joints in case something happens and they need [CCTV] footage and the peaks covering [your] face,’ one user said. 

Mr Carter said the security guard gave him the same reason and was told the rule was in place, so that the camera could see the face of customers. 

He said he’s been to a few pubs and clubs wearing a hat but was never told to take it off or wear it backwards, which he why he was taken aback by his recent experience involving the unusual request.

The marketing manager at the Osbourne Hotel said the rule has been introduced to protect customers. 

Mr Carter (pictured) who quickly followed the instructions of the security guard said it was the first time he was asked to flip his hat backwards while at the pub

Mr Carter and his partner were visiting the Osbourne Hotel (pictured) last month when he was informed about the odd rule which is in place to protect patrons 

‘It’s a standard requirement. It’s for the safety of our patrons so if there’s any security incidents we can easily identify everyone,’ the manager told Yahoo. 

Customers who visit the pub after 7pm, must also be dressed in casual attire and will not be allowed to enter the venue if they are wearing thongs, singlets, and hi-vis clothing. 

Several pubs and dining venues require customers to remove any headwear before they enter. 

The rule is enforced to identify customers if security at venues need to review CCTV footage, in a bid to recognise patrons due to an incident. 

Daily Mail Australia contacted Osbourne Hotel for further comment.